Inbound Call Centre Agent

3 weeks ago


Gateshead, United Kingdom CSP U.K. LTD Full time

We are currently seeking a Bilingual Inbound Call Center Representative to join our team. As an Inbound Call Centre Representative, you will be the first point of contact for our customers. Your primary responsibility will be to answer incoming calls, address customer inquiries, and provide information about our products and services.

**Duties**:

- Answer incoming calls promptly and professionally
- Assist customers with inquiries, orders, and issue resolution
- Conduct data entry accurately and efficiently
- Analyse customer needs to provide appropriate solutions
- Utilise phone etiquette to ensure positive customer interactions
- Up sell products or services when opportunities arise

**Skills**:

- Strong communication skills to interact with customers effectively
- Excellent data entry skills for accurate record keeping
- Ability to analyse customer information to tailor solutions
- Phone etiquette to maintain professionalism during calls

Pay: From £24,305.55 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Gateshead: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 26/06/2024



  • Gateshead, United Kingdom CSP U.K. LTD Full time

    We are currently seeking a skilled and customer-focused Inbound Call Center Representative to join our team. As an Inbound Call Center Representative, you will be responsible for handling incoming calls from customers, providing excellent service, and resolving any issues or inquiries they may have. This is a great opportunity for individuals who enjoy...


  • Gateshead, United Kingdom CSP U.K. LTD Full time

    We are currently seeking a skilled and customer-focused Inbound Call Center Representative to join our team. As an Inbound Call Center Representative, you will be responsible for handling incoming calls from customers, providing excellent service, and resolving any issues or inquiries they may have. This is a great opportunity for individuals who enjoy...

  • Call Centre Agents

    3 months ago


    Gateshead, United Kingdom HR GO Recruitment Full time

    Call Centre Agents **HR GO Recruitment** is currently partnering with a contract services client on the search for **Call Centre Agents**. This is a full-time role working Monday to Friday based in Gateshead. As a Customer Service Advisor, you will need to deeply care about how companies treat their customers you will be working on behalf our clients...

  • Call Centre Agent

    4 weeks ago


    Gateshead, United Kingdom Westmount Dental Full time

    Are you able to deliver excellent customer service? Interested in cosmetic dentistry? Passionate about helping people smile? If so, Westmount Dental would like to hear from you! Westmount Dental want to be the leading dental provider in the Tyne & Wear area. And we are on the search for two Call Centre Agents who can help us get there. Our Call Centre...

  • Call Centre Agent

    4 weeks ago


    Gateshead, United Kingdom Westmount Dental Full time

    Are you able to deliver excellent customer service? Interested in cosmetic dentistry? Passionate about helping people smile? If so, Westmount Dental would like to hear from you! Westmount Dental want to be the leading dental provider in the Tyne & Wear area. And we are on the search for two Call Centre Agents who can help us get there. Our Call Centre...

  • Inbound Call Handler

    4 weeks ago


    Gateshead, United Kingdom Vertu Motors Full time

    **Vertu Motors - Team Valley Gateshead.** Due to our ongoing success, we have an exciting opportunity for an Inbound Call Handler to join our fantastic team at our Head Office on Team Valley, Gateshead within our contact centre department! This is a full-time role where you will be working on a 5 week rota - you will only need to work two Saturdays out of...

  • Inbound Call Handler

    4 weeks ago


    Gateshead, United Kingdom Vertu Motors Full time

    **Vertu Motors - Team Valley Gateshead!** Due to our ongoing success, we have an exciting opportunity for an Inbound Call Handler to join our fantastic team at our Head Office on Team Valley, Gateshead within our contact centre department! This is a full-time role where you will be working on a 5 week rota - you will only need to work two Saturdays out of...

  • Inbound Call Handler

    2 weeks ago


    Gateshead, United Kingdom Vertu Motors Full time

    Due to our ongoing success, we have an exciting opportunity for an Inbound Call Handler to join our fantastic team at our Head Office on Team Valley, Gateshead within our contact centre department! This is a full time role where you will be working on a 5 week rota - you will only need to work two Saturdays out of five - with no Sunday working either! We...


  • Gateshead, United Kingdom Vertu Motors Full time

    **Vertu Motors - Team Valley Gateshead.** Due to our ongoing success, we have an exciting opportunity for an Inbound Call Handler to join our fantastic team at our Head Office on Team Valley, Gateshead within our contact centre department! This is a full-time role where you will be working on a 5 week rota - you will only need to work two Saturdays out of...


  • Gateshead, United Kingdom Vertu Motors Full time

    **Vertu Motors Team Valley Gateshead!** Due to our ongoing success, we have an exciting opportunity for an Inbound Call Handler to join our fantastic team at our Head Office on Team Valley, Gateshead within our contact centre department! This is a full-time role where you will be working on a 5 week rota - you will only need to work two Saturdays out of...

  • Call Centre Agent

    2 weeks ago


    Gateshead, United Kingdom Westmount Dental Full time

    Are you able to deliver excellent customer service? Interested in cosmetic dentistry? Passionate about helping people smile? If so, Westmount Dental would like to hear from you! Westmount Dental want to be the leading dental provider in the Tyne & Wear area. And we are on the search for dental receptionists at our dedicated call centre in Gateshead. You...

  • Call Centre Agent

    4 weeks ago


    Gateshead, United Kingdom CSP U.K. LTD Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing excellent customer service and handling incoming calls in a professional and efficient manner. This is a great opportunity for someone who enjoys helping others and thrives...

  • Call Centre Agent

    2 weeks ago


    Gateshead, Gateshead, United Kingdom CSP U.K. LTD Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing excellent customer service and handling incoming calls in a professional and efficient manner. This is a great opportunity for someone who enjoys helping others and thrives...

  • Customer Service

    2 months ago


    Gateshead, United Kingdom HR GO Recruitment Full time

    Job Tittle: Inbound Calls Agent Location: Gateshead Salary/Hourly Rate: £11.62ph Job Type: Temporary Working hours/days: Monday to Friday 8am-6pm/ Saturday 9am-5pm (Saturday working is approximately 1 in 4 Saturdays)HR GO Recruitment are looking for an enthusiastic and energetic character to join one of the Customer Service companies based in Gateshead as...

  • Customer Service

    4 weeks ago


    Gateshead, United Kingdom HR GO Recruitment Full time

    Job Tittle: Inbound Calls Agent Location: Gateshead Salary/Hourly Rate: £11.62ph Job Type: Temporary Working hours/days: Monday to Friday 8am-6pm/ Saturday 9am-5pm (Saturday working is approximately 1 in 4 Saturdays)HR GO Recruitment are looking for an enthusiastic and energetic character to join one of the Customer Service companies based in Gateshead as...

  • Customer Service

    2 weeks ago


    Gateshead, United Kingdom HR GO Recruitment Full time

    **Job Tittle: Inbound Calls Agent**: - **Location**:Gateshead - **Salary/Hourly Rate**:£10.64ph - **Job Type**:Temporary - **Working hours/days**:Monday to Friday 8am-6pm/ Saturday 9am-5pm (Saturday working is approximately 1 in 4 Saturdays) HR GO Recruitment are looking for an enthusiastic and energetic character to join one of the Customer Service...

  • Customer Service

    2 months ago


    Gateshead, United Kingdom HR GO Recruitment Full time

    Job Tittle: Inbound Calls AgentLocation: GatesheadSalary/Hourly Rate: £11.62phJob Type: Temporary Working hours/days: Monday to Friday 8am-6pm/ Saturday 9am-5pm (Saturday working is approximately 1 in 4 Saturdays)HR GO Recruitment are looking for an enthusiastic and energetic character to join one of the Customer Service companies based in Gateshead as an...

  • Customer Service

    4 weeks ago


    Gateshead, United Kingdom HR GO Recruitment Full time

    Job Tittle: Inbound Calls AgentLocation: GatesheadSalary/Hourly Rate: £11.62phJob Type: Temporary Working hours/days: Monday to Friday 8am-6pm/ Saturday 9am-5pm (Saturday working is approximately 1 in 4 Saturdays)HR GO Recruitment are looking for an enthusiastic and energetic character to join one of the Customer Service companies based in Gateshead as an...

  • Call Centre Operator

    2 weeks ago


    Gateshead, United Kingdom Universal Tanker Solutions Ltd Full time

    We are a family owned and run company and we pride ourselves on working as a team and supporting each other. A new opportunity has arisen for call centre operative to be based at our Gateshead Depot. Working at Universal Tanker solutions LTD provides a - **Great salary**: - **stable and secure employment for the future**: - **opportunity to grow and...


  • Gateshead, United Kingdom CSP U.K. LTD Full time

    We are currently seeking a skilled Call Centre Representative to join our team. As a Call Center Representative, you will be the voice of our company, handling inbound and outbound calls to assist customers with their inquiries, resolve issues, and provide product information. You will play a crucial role in ensuring customer satisfaction and maintaining our...