Fm Helpdesk Assistant
1 week ago
**FM Helpdesk Assistant**
In partnership with its client, CPL is currently recruiting a Helpdesk Assistant to work on busy multi-site Facilities Management contracts.
**About the Job**
Based in Belfast, the job will cover 40 hours per week over 5 days.
**Duties / Responsibilities**
- Receiving and logging reactive calls from clients
- Assisting in arranging internal labour to attend calls and projects
- Purchasing responsibilities in the procurement of materials and subcontractor elements
- Updating and tracking of works progress and status
- Assisting in arranging access to buildings for works to take place
- Liaising with building occupants and clients to ensure best service
- Ensuring contractual KPIs are met
- Assisting in billing administration including timesheets, subcontractor labour and invoicing
- Engaging with the Contracts Manager to ensure smooth running of contracts and works
- Assistant in compiling reports for both client and internal reporting
**Essential Criteria**
- Minimum 3 years’ experience within a similar role/environment
- Extremely good communication skills and dedication
- Ability to analyse a problem and develop a solution, while managing the works to resolve any issues quickly and efficiently.
- Self-motivated with strong team working attributes.
**Desirable Criteria**
- Access NI Clearance
**CPL Contact**:
**Keywords**: FM, Facilities Management, Helpdesk, Administrator, Administration, career, job, opportunity, Belfast
**Salary**: £22,000.00-£24,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Belfast, County Antrim: reliably commute or plan to relocate before starting work (required)
Application deadline: 27/02/2023
Reference ID: JO-2301-509655
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