IT Engineer

1 month ago


Belfast, United Kingdom Hays Full time

Managed Service Provider is searching for a Lead Technical Support Engineer
This organisation is the partner of choice for many of the UK and Ireland's leading companies and enterprises, SMEs and technology challengers. They help businesses elevate their value through innovative IT solutions, services and IT support, with a long history of helping a diverse range of businesses achieve their IT goals. Working either as an entire IT department or as part of the existing team, this company offers a comprehensive range of managed IT services including network support, bespoke maintenance, helpdesk, remote management and on-site support. Your new role will include resolving technical second line issues remotely and responding to technical queries either by phone or a ticketing system, triaging the queries and either responding to or escalating issues. You will be involved in the installation and maintenance of servers, computers, printers, peripherals, firewalls and network related equipment for the company’s clients, and you will also be required to assist in project work.
The ideal candidate for this role will already have previous experience within a managed service, along with experience on o365, Microsoft Office products, Microsoft Windows Server and Exchange. You will be familiar with Active Directory and have a good understanding of networking principles. This company offers excellent progression opportunities, a competitive salary, pension contributions and a collaborative fun and learning environment.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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