Service Scheduler
4 days ago
Service Scheduler
- Hybrid working available 2 days at home 3 days at the office after training period *
We are pleased to be working with a brand who outperform the competition on innovation and quality time after time. A company that can help you realise your full potential.
The role
To support Field Service Technicians within a regional area including co-ordination, booking and effective scheduling ensuring the delivery of a world class service experience
- To be a custodian of the brand at all times and demonstrate Kärcher values
- Daily communication with Regional Field Service Technicians, Regional Service Team Leader and other Regional Service Schedulers
- Supporting and assisting Field Service Technicians with regard to their daily schedule, outstanding service requests and associated queries
- Effective utilisation of Field Service Technicians in order to maximise productivity and minimise response times
- Ensuring all service level agreements and associated contract conditions are adhered to and met
- Scheduling of work for Field Service Technicians
- Despatching work to Field Service Technicians in CRM
- Liaison with external and internal customers in relation to service request progress and updating CRM accordingly
- Process spare parts orders
- Manage / update Cases & Work Orders within the Regional Scheduler Dashboard in CRM daily
- Undertake other activities requested by management to meet department and/or business requirements
Benefits:
24days holiday + BH, Clear career progression, Health plan, Illness cover, Pension, Staff discounts working 0830 to 1700.
Qualifications and experience are:
- 3 GCSEs at Grade 4, or equivalent, including English and Maths
- Customer Service/Support
- Microsoft Outlook
- Office administration in a busy and demanding environment
- Planning / Scheduling
- Microsoft Dynamics CRM
- SAP
- Geographical knowledge
Relevant Key words
Transport Planner, Engineer Scheduler
-
Service Scheduler
1 day ago
Banbury, United Kingdom BRELLIS RECRUITMENT LIMITED Full time** Service Scheduler We are pleased to be working with a brand who outperform the competition on innovation and quality time after time. A company that can help you realise your full potential. The role To support Field Service Technicians within a regional area including co-ordination, booking and effective scheduling ensuring the delivery of a world...
-
Service Scheduler
4 days ago
Banbury, United Kingdom Kärcher UK Ltd Full time**Extraordinary tasks require extraordinary people**, which is why we look for employees who show outstanding motivation, dedication, team spirit and are willing to be custodians of the Kärcher Brand. All over the world, Kärcher is synonymous with top performance, innovation and quality. In the same way that our products stand out from others, we stand...
-
Production Scheduler
3 days ago
Banbury, United Kingdom Newly Weds Foods Ltd Full timeProduction Scheduler**: - £30,000-£33,500 (dependent upon skills and experience)** **About Newly Weds Foods** Newly Weds® Foods is a leading, privately owned global food ingredients business and has been innovating since 1932. The European division is a market leader in the manufacture of coatings, seasonings and functional ingredient systems. Today,...
-
Works Scheduler/administrator
7 months ago
Banbury, United Kingdom Milestone Infrastructure Full time**Works Scheduler/Administrator** **Hybrid working / 28 days' annual leave plus 8 days' bank holiday** Milestone Infrastructure is currently looking to recruit a Works Scheduler to work on our Oxfordshire Highways contract in our Deddington depot. The Oxfordshire Highways Contract is responsible for maintaining 4600 miles of road, 3200 miles of footway and...
-
Scheduler
4 days ago
Banbury, United Kingdom OCS Group UK Ltd Full timeYou'll be working in our Facilities Services business, delivering total security solutions including security personnel, security systems and corporate investigations. **About the role**: You'll assist the front line security teams to ensure that client sites are fully staffed to fulfill contract requirements, as well as being in compliance with relevant...
-
Looking for Classroom Assistants
7 months ago
Banbury, United Kingdom Service Club Full time**About Us**: Service Club is an award-winning training and development company operating across the EU. We are currently looking for a session leader/trainer to join our team as a freelancer. If you enjoy exchanging knowledge are fluent in English, we would like to hear from you. **Areas of responsibility**: - Conduct informative presentations in sessions...
-
Customer Services Coordinator
7 months ago
Banbury, United Kingdom Relish Care Recruitment Full time**Job Title: Customer Services Coordinator** **Salary: £26,000 to £28,000 p.a.** This is a fabulous role working with the healthcare sector, ideally suited to someone who has excellent organisational skills and is able to multi-task within a busy role. Within this role you will work closely with the Management Team to ensure that all care calls are...
-
Service Coordinator
7 months ago
Banbury, United Kingdom Pertemps Network Group Full time**Service Coordinator**: - 0021051171 Applicants **£26,000 - £28,000 Per Annum** - Full Time**Permanent** **Banbury, Oxfordshire** **Customer Service And Call Centre** **Job Description**: **Job Title: Service Coordinator** **Location: Banbury, United Kingdom** **Employment Type: Full-Time, Monday to Friday, 9:00 AM - 5:00 PM** **Salary : £28,000...
-
Client Services Coordinator
7 months ago
Banbury, United Kingdom Relish Care Recruitment Full time**Role: Client Services Coordinator - Full-Time role** **Location: Banbury, Oxfordshire** **Salary: Up to £26,000 p.a. + benefits** **Do you have excellent customer services skills and enjoy working in a fast-paced and busy office environment?** This is a fantastic opportunity for someone with excellent organisational skills who is ready for a new...
-
Service Co-ordinator
7 months ago
Banbury, United Kingdom Kärcher UK Ltd Full time**This is how you WOW**: - Provide scheduling and administrative support to internal and external customers; including general customer service, invoicing, cost estimations, reporting and processing / managing of service contracts in CRM ensuring the delivery of a world class service experience - Liaising with external and internal customers in relation to...
-
Field Service Technician
3 weeks ago
Banbury, Oxfordshire, United Kingdom Kion Group AG Full time**Job Summary:**We are seeking a highly skilled Mobile Maintenance Engineer to join our team at Kion Group AG.The successful candidate will be responsible for undertaking scheduled service work, providing emergency breakdown support, and ensuring quality output.This is a fantastic opportunity to join a dynamic team of engineers and contribute to delivering...
-
Financial Services Specialist
2 weeks ago
Banbury, Oxfordshire, United Kingdom Bibby Financial Services Full timeCompany OverviewBibby Financial Services has supported small and medium-sized enterprises (SMEs) since 1982. Today, we support over 9,000 businesses.We offer a competitive salary of £23,660 per annum for this full-time, permanent role in our Banbury office, which operates on a hybrid schedule.
-
Customer Service
7 months ago
Banbury, United Kingdom Prospect Personnel Full timeOur client is looking for 2 additional Customer Experience Advisors to deal with their American market working either a **3pm-11pm shift or a mid-day-8pm shift**. This position is fully remote however you are invited into the office to work the first half of your shift whenever/if you desire **Main Duties**: - Answering calls, dealing with queries...
-
Automotive Service Advisor
7 months ago
Banbury, United Kingdom Just Recruitment Solutions Full time**Service Advisor Vacancy - Banbury** **Basic circa £26,000 but negoitable dependent on experience** **£33,000 OTE** Mon - Fri 45 hours a week, Saturdays on a rota Service Advisor - Main Dealership As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will...
-
Customer Service
6 months ago
Banbury, United Kingdom Prospect Personnel Full time**Position: Customer Service Representative** A large part of this role with answering customer queries. You will also be assigned a list of existing accounts to manage, update, and assist with their development and account growth. Full training on the processes and procedures will be given. Part of this role is focused on proactively contacting accounts...
-
Customer Service
7 months ago
Banbury, United Kingdom Prospect Personnel Full timeOur client is looking for 2 additional Customer Experience Advisors to deal with their American market working either a **3pm-11pm shift or a mid-day-8pm shift**. This position is fully remote however you are invited into the office to work the first half of your shift whenever/if you desire **Main Duties**: - Answering calls, dealing with queries...
-
Food Service Assistant
7 months ago
Banbury, United Kingdom Bespoke Food Group Full timeJob Summary: We are seeking a dedicated Food Service Associate to join our team. The Food Service Associate will be responsible for assisting in food preparation, serving customers, and maintaining a clean and organized dining area. **Duties**: - Serve food to our guests in a friendly and efficient manner - Maintain cleanliness and sanitation standards in...
-
Optical Service Professional
3 weeks ago
Banbury, Oxfordshire, United Kingdom Specsavers Full timeCustomer Service Role in OpticsA unique opportunity has arisen to join our forward-thinking business as an Optical Assistant Apprentice. This apprenticeship scheme provides a chance to boost existing skills and kickstart a career in a dynamic retail environment while earning a full-time wage.The ideal candidate will possess strong communication skills, be...
-
Customer Service Leader
5 days ago
Banbury, Oxfordshire, United Kingdom CLAIRE'S Full timeAbout the JobWe are currently recruiting for a Customer Service Leader to join our team at Claire's. The successful candidate will be responsible for delivering exceptional customer service and driving sales growth in our store.As a Customer Service Leader, you will work closely with your Store Manager and Assistant Store Manager to ensure that customers...
-
Service Administrator
7 days ago
Banbury, United Kingdom Kärcher UK Ltd Full time**Our Benefits** - Competitive salary with career progression - Pension Scheme - Discretionary Bonus Scheme - 24 days annual holiday + bank holidays (increases with service) - Simplyhealth Cash Plan (including retail discount scheme) - Life Insurance - Critical Illness Cover - Employee Assistance Programme (EAP) - Staff discount on Kärcher...