Service Co-ordinator

6 months ago


Banbury, United Kingdom Kärcher UK Ltd Full time

**This is how you WOW**:

- Provide scheduling and administrative support to internal and external customers; including general customer service, invoicing, cost estimations, reporting and processing / managing of service contracts in CRM ensuring the delivery of a world class service experience
- Liaising with external and internal customers in relation to service request progress and updating CRM accordingly
- Scheduling of work for Field Service Engineers adhering to customer's contractual time scales
- Investigate and resolve Service invoice queries and raise supporting credit paperwork as required
- Submit all Service related work orders to SAP accurately

**It would be WOW if you would bring this in**:

- GCSEs at Grade 4 (Grade C) including English and Maths
- Experience of administration in a busy and demanding environment
- Ability to work accurately whilst under pressure, multitask and meet deadlines
- Strong attention to detail and accuracy
- Excellent communication skills, both written and verbal, at all levels

**Our Kärcher WOW Package**:

- Pension Scheme
- Discretionary Bonus Scheme
- 25 days annual holiday + bank holidays (increases with service)
- Simplyhealth Cash Plan (including retail discount scheme)
- Critical Illness Cover and Life Insurance
- Staff discount on Kärcher products

**So: Wanna WOW with us?**

**Together towards a clean world.**
- represented, and people with disabilities. All employment is decided on the basis of qualifications, merit and business need.



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