Contact Centre Team Leader

Contact Centre Team Leader required for expanding business in Sheffield. If you have previous Team Leader experience from within a Call Centre / Contact Centre environment then this could be a fantastic opportunity in which to join a company to develop and establish your career. Managing a team of c 15 agents through coaching, call monitoring and...

Are you looking to develop your contact centre career? Then this could be a great opportunity for you. Experienced Contact Centre Team Leader required to join expanding business in Sheffield with clear career development path. Managing, coaching, call monitoring and performance planning for a team of 15 agents. Using reports to drive performance and...

**Claims Call Centre Team Leader** **Sheffield** **£27,500** Do you have experience as a Call Centre Team Leader in an Insurance Claims environment? Do you enjoy managing, coaching and working in a collaborative team? The role as a **Claims Call Centre Team Leader**: Managing a team of Claim Handlers Driving performance of the team Ensuring the KPIs...

**_Role: Contact Centre Customer Support Advisor_** **_ Location: Sheffield, S60 5BD_** **_ Hours: 40 hours per week. Working any 5 days out of 7 on a rota basis which will includes evenings (until 8pm) and weekends _** **_Example rotas, for a full time advisor, set out below: _** - Monday - 9am-6pm_ - Tuesday - 9am-6pm_ - Wednesday - 11am-8pm_ - Thursday...

Job Title: Technical Director for Contact Centre SolutionsCompany: Impact TeamLocation: Sheffield, City and Borough of SheffieldJob Type: Full-timeContract: PAYE Agency worker contract - £600 per dayWork Schedule: Hybrid - 3 Days a week in the Sheffield OfficeJob DescriptionWe are seeking an experienced Technical Director to design and oversee the...

Job Title: Solutions ArchitectJob Summary: We are seeking an experienced Solutions Architect to design and oversee the implementation of contact centre technology solutions, with a focus on our SVS (Service Virtualization System) platform.About the Role: This role is crucial in shaping the technical direction of our customer service capabilities across our...

Job Title: Solutions ArchitectWe are seeking an experienced Solutions Architect to join our Impact Team in Sheffield. As a key member of our team, you will play a crucial role in shaping the technical direction of our customer service capabilities across our international banking operations.Key Responsibilities:Design and Develop Solution Architectures: You...

Job Title: Solutions ArchitectWe are seeking an experienced Solutions Architect to join our Impact Team in Sheffield. As a key member of our team, you will play a crucial role in shaping the technical direction of our customer service capabilities across our international banking operations.Key Responsibilities:Design and Develop Solution Architectures: You...

*Please note: - As an employee of Connections Contact Services, you will be self employed and will be required to provide your UTR number. If you are not already registered as self employed, you must be willing to register if you are successful. Weekend availability is essential. This role is on a casual basis and no minimum hours are guaranteed.* -...

About the RoleWe are seeking a highly skilled Contact Centre Consultant to join our CXM Practice team at Node4 Ltd. As a key delivery role, you will be responsible for bringing a wealth of contact centre operational experience into our Contact Centre CoE and driving the success of the CXM practice CoE.Key ResponsibilitiesSupport the project management team...

About the RoleWe are seeking a highly skilled Contact Centre Consultant to join our CXM Practice team at Node4 Ltd. As a key delivery role, you will be responsible for bringing a wealth of contact centre operational experience into our Contact Centre CoE and driving the success of the CXM practice CoE.Key ResponsibilitiesSupport the project management team...

Team Leader required for expanding business in Sheffield. If you have previous Team Leader experience from within a Call Centre / Contact Centre environment of managing an outbound team then this could be a fantastic opportunity in which to join a company to develop and establish your career. Managing a team of c 15 agents through coaching, call monitoring...

Description **Hours**: 37 hours **Contract**: 4 x Fixed Term Contract for 6 Months **Salary**: £22,369 - £24,054 **Location**: Sheffield (Hybrid Working or Onsite) The South Yorkshire Mayoral Combined Authority (SYMCA) brings together the local authorities of Barnsley, Doncaster, Rotherham and Sheffield and to serve the communities and businesses of...

About The Hollies Medical CentreWe are a dynamic and expanding multidisciplinary team, committed to providing high-quality patient care and services. Our practice is consistently voted as one of the top GP practices in Sheffield for patient care, and we are proud of our strong Training history and community involvement.Job SummaryWe are seeking a highly...

About The Hollies Medical CentreWe are a dynamic and expanding multidisciplinary team, committed to providing high-quality patient care and services. Our practice is consistently voted as one of the top GP practices in Sheffield for patient care, and we are proud of our strong Training history and community involvement.Job SummaryWe are seeking a highly...

About The Hollies Medical CentreWe are a dynamic and expanding multidisciplinary team, boasting an incredibly supportive nursing, management, and administrative team, based in recently refurbished premises in Sheffield Centre.Consistently voted in the top of Sheffield's GP practices for patient care, we continue to develop our ways of work to best suit our...

About The Hollies Medical CentreWe are a dynamic and expanding multidisciplinary team, boasting an incredibly supportive nursing, management, and administrative team, based in recently refurbished premises in Sheffield Centre.Consistently voted in the top of Sheffield's GP practices for patient care, we continue to develop our ways of work to best suit our...

Operations Centre Leader RoleWe are seeking an Operations Centre Leader to inspire and guide our team towards achieving organizational goals while ensuring top-notch client service. Key responsibilities include:Establishing and reaching operational objectivesFormulating departmental aims that align with revenue goalsEncouraging and rewarding team...

Operations Centre Leader RoleWe are seeking an Operations Centre Leader to inspire and guide our team towards achieving organizational goals while ensuring top-notch client service. Key responsibilities include:Establishing and reaching operational objectivesFormulating departmental aims that align with revenue goalsEncouraging and rewarding team...

Operations Centre Leader RoleWe are seeking an Operations Centre Leader to inspire and guide our workforce towards achieving organizational goals while ensuring top-notch client satisfaction. Key responsibilities include:Establishing and meeting operational objectivesFormulating departmental strategies in line with revenue goalsEncouraging and rewarding team...