Office Administrator
5 months ago
**Service & Projects Administrator - AIS BMS**
AIS BMS delivers the latest building energy solutions, maintenance services and 24/7 support to companies in London and the South-East for optimum building energy management. It has expert knowledge of how to design, install, upgrade and maintain BMS systems. Its services range from energy audits to strategic long-term energy reduction project planning.
We create bespoke energy solutions and provide maintenance services, project work, and 24/7 remote support to suit your specific needs. As specialists in all major control systems, including Trend, Schneider, Distech, Siemens, Tridium, and Delta, we offer the very best advice and guidance to help you create a dynamic workspace for your staff.
**Location**: Slough
**Hours**:Flexible
**Overview**
**Immediate start available**
This is an exciting opportunity for a junior administrator with excellent proof reading skills and attention to detail.
The role requires you to provide general administration duties for the Service and Projects departments, working alongside the office manager. Full training will be provided with flexible hours and the opportunity to work from home once training is completed.
**Roles and Responsibilities**
- Processing of Engineers Reports - Checking, Saving, Sending to clients
- Updating of the Engineers Report tracker
- Weekly checking and processing of timesheets to issue to Line Managers for approval
- Weekly updating of clients portals with reports, certificates and updates
- Monthly collating of overtime from CAFM system, reconcile with timesheets
- Monthly and Ad hoc compiling and sending of service contract renewal letters to clients
- Monthly issuing of Performance Feedback Questionnaires to clients and collating results for Office Manager
- Ad hoc collating of O&M Manuals
- Projects department administration such as raising purchase orders on CAFM system, saving quotes and issuing to clients
- Assist Office Manager with set up of new Sub Contractor and Supplier Assessments and logging the received documentation. Once set up, monitor to keep updated
- General Admin assistance as and when required
- Ad hoc Assistance to Office Manager
- First point of contact on main phone line
**Role Requirements**
**PERSONAL QUALITIES / SKILLS**:
- Excellent communication skills both written and oral, with a good telephone manner
- Strong personal organisational skills
- Easy travelling distance to Acorn’s head office in Slough
- Keen and enthusiastic attitude
- Must be able to work as part of a team
- Customer service focused
**QUALIFICATIONS and EXPERIENCE**:
- Strong knowledge of Microsoft Word, Excel, PDF & Outlook
- experience in a similar role (Desirable)
- Experience of working with CAFM systems is (Desirable)
- Knowledge of MRI (formally FSI) Concept would be a strong advantage
Company Benefits
- Pension scheme
- Company Events
- Wellbeing Benefits - 24 hours turnaround GP appointment for the whole family
- 25 days holiday (not including bank holidays)
- Cycle to Work Scheme
Pay: £20,000.00-£22,000.00 per year
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (required)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: Administrator
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