Outbound Contact Centre Agent
2 days ago
We are looking for a outbound contact centre agent for our client in Bedminster. As an outbound contact centre agent you will be making outbound phone calls to create appointments for the design consultants. The Agent will be making outbound phone callsto warm leads only, i.e. no cold calling reporting directly to Contact Centre Supervisor.
**Job title**: Outbound Contact Centre Agent
**Salary**:
- £10 per hour plus commission (approximately £300 an extra per month).
- Since it is an office based role at the head office in Bristol might require working on bank holidays, weekends and outside the working hours.
**Shift**:
- Monday to Friday 10am to 6pm with half and hour lunch break**(37.5 per week)**
**Main Duties**:
- To achieve the key performance indicators (KPIs) for the department and individually - including the numbers of calls made, decision maker contacts achieved, appointments made (number and quality), and appointments visited.
- The individual agent should always be aware of their performance v. KPIs and targets.
- Ensure that all the calls allocated to them are called within the defined time periods.
- Ensure calls are made using the correct scripts and to incorporate specific promotions within their scripts.
- Ensure that appointments are booked according to the current policies and standards.
- Ensure data entry on the Call Centre Manager and Lead Manager systems is accurate and complete.
- To make outbound calls as instructed by the Contact Centre Management.
- When required to offer inbound phone cover to the sales phone numbers.
- To provide feedback and ideas to the management team.
- The Agent must ensure that they have an up to date knowledge of the products, sales policies, scripts and procedures.
- To support and assist the Contact Centre Management as required.
**Benefits**:
- Full training provided
- Free car parking
- Staff discount
- Company pension scheme
CPBristol
The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
-
Contact Centre Agent
5 days ago
Bristol, United Kingdom The Recruitment Co. Full timeWe are looking for a outbound contact centre agent for our client in Bedminster.As an outbound contact centre agent you will be making outbound phone calls to create appointments for the design consultants.Job title : Outbound Contact Centre AgentSalary: £11.44 per hour plus commission (approximately £300 an extra per month).Since it is an office based...
-
Contact Centre Agent
5 days ago
Bristol, United Kingdom The Recruitment Co. Full timeWe are looking for a outbound contact centre agent for our client in Bedminster. As an outbound contact centre agent you will be making outbound phone calls to create appointments for the design consultants.Job title : Outbound Contact Centre AgentSalary: £11.44 per hour plus commission (approximately £300 an extra per month). Since it is an office based...
-
Contact Centre Agent
3 weeks ago
Bristol, United Kingdom The Recruitment Co Full timeWe are looking for a outbound contact centre agent for our client in Bedminster. As an outbound contact centre agent you will be making outbound phone calls to create appointments for the design consultants. Job title: Outbound Contact Centre Agent Salary: £11.44 per hour plus commission (approximately £300 an extra per month). Since it is an office...
-
Contact Centre Agent
5 days ago
Bristol, United Kingdom The Recruitment Co Full timeWe are looking for a outbound contact centre agent for our client in Bedminster. As an outbound contact centre agent you will be making outbound phone calls to create appointments for the design consultants. Job title: Outbound Contact Centre Agent Salary: £11.44 per hour plus commission (approximately £300 an extra per month). Since it is an office...
-
Contact Centre Agent
4 weeks ago
Bristol, United Kingdom CV-Library Full timeWe are looking for a outbound contact centre agent for our client in Bedminster. As an outbound contact centre agent you will be making outbound phone calls to create appointments for the design consultants. Job title: Outbound Contact Centre Agent Salary: £11.44 per hour plus commission (approximately £300 an extra per month). Since it is an...
-
Contact Centre Agent
3 weeks ago
Bristol, United Kingdom The Recruitment Co Full timeWe are looking for a outbound contact centre agent for our client in Bedminster. As an outbound contact centre agent you will be making outbound phone calls to create appointments for the design consultants.Job title: Outbound Contact Centre AgentSalary:£11.44 per hour plus commission (approximately £300 an extra per month).Since it is an office based role...
-
Contact Centre Agent
3 weeks ago
Bristol, United Kingdom The Recruitment Co. Full timeWe are looking for a outbound contact centre agent for our client in Bedminster.As an outbound contact centre agent you will be making outbound phone calls to create appointments for the design consultants.Job title : Outbound Contact Centre Agent Salary: £11.44 per hour plus commission (approximately £300 an extra per month).Since it is an office based...
-
The Recruitment Co. | Contact Centre Agent
2 weeks ago
Bristol, United Kingdom The Recruitment Co. Full timeWe are looking for a outbound contact centre agent for our client in Bedminster.As an outbound contact centre agent you will be making outbound phone calls to create appointments for the design consultants.Job title : Outbound Contact Centre Agent Salary: £11.44 per hour plus commission (approximately £300 an extra per month).Since it is an office based...
-
Outbound Telesales Agent
2 weeks ago
Bristol, United Kingdom The Recruitment Co Full timeJob Title: Outbound Contact Centre AgentLocation: Head office in BristolRole Overview:As an outbound contact centre agent, you will be responsible for creating appointments for design consultants through outbound phone calls. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.Salary and...
-
Inbound Contact Centre Agent
6 days ago
Bristol, United Kingdom The Recruitment Co Full timeWe have an excellent opportunity for an Inbound Call Centre Agent to work for a client based in Bedminster, Bristol. This will be a temporary leading to a permanent position. **Main Duties**: - Working closely with the Contact Centre Supervisor, Outbound Agents and Design Consultants. - Answer and deal with inbound phone calls. - Book appointments as...
-
Contact Centre Agent
2 days ago
Bristol, United Kingdom Virtually There Full time_Virtually There is an entrepreneurial Bristol brand helping 1000’s of small businesses to grow & flourish. We provide a range of virtual office & reception services that free up time for small business owners, allowing them to focus on what they do best. _ As one of our Contact Centre Agents you will receive calls for a wide variety of our small business...
-
Contact Centre Agent
7 months ago
Bristol, United Kingdom Lyons Davidson Solicitors Full time**Interested in a career in law?** As a company, we are committed to the development of our employees and encourage progression & opportunities across the business. We may also be able to provide funding towards professional qualifications if it is appropriate to your position. **The Role** - We are looking for a Contact Centre Agent to join our Legal...
-
Contact Centre Development Coach
4 days ago
Bristol, United Kingdom Artis Recruitment Full timeA Contact Centre Development Coach is required by growing national brand based in Wiltshire. Working with the team managers you will be providing high quality support to the contact centre teams ensuring that all performance quality standards are met anddelivering coaching development where any quality shortfalls have been identified. Other key...
-
Business Development Agent
1 week ago
Bristol, Bristol, United Kingdom The Recruitment Co. Full timeWe are currently seeking a talented Outbound Contact Centre Agent to join our team at The Recruitment Co. in Bedminster.As an Outbound Contact Centre Agent, you will be responsible for making outbound phone calls to schedule appointments with design consultants.The ideal candidate will have outstanding communication and interpersonal skills, with the ability...
-
Contact Centre Agent
7 months ago
Bristol, United Kingdom Lyons Davidson Solicitors Full time**Interested in a career in law?** As a company, we are committed to the development of our employees and encourage progression & opportunities across the business. We may also be able to provide funding towards professional qualifications if it is appropriate to your position. **The Role** - We are looking for a Contact Centre Agent to join our Legal...
-
Bristol, United Kingdom Verisure Full timeCustomer Booking Agent (Outbound) Quorum Business Park, Newcastle, NE12 8BU Salary: £20,820.80 + uncapped commission Working Hours: 35 hours per week Shift Pattern: Monday to Friday between 13:00pm - 20:00pm including 45 minute paid break Holidays: 21 days plus bank holidays off increases to 23 days plus bank holidays off after 1 years service Verisure are...
-
Customer Expert
7 months ago
Bristol, United Kingdom RAC Full time**About The Role**: Do you know how to deliver an exceptional customer sales experience? Have you worked in **sales **or a **contact centre** environment, you could come and join our outbound team and become our next **Outbound Customer Expert!** - Base salary_**_ of £23,690 per annum _**_for a_**_ 35 hour _**_working week, with an_**_ OTE of up to...
-
Sales and Customer Engagement Specialist
2 weeks ago
Bristol, United Kingdom The Recruitment Co Full timeKey Responsibilities:As an outbound contact centre agent, you will be responsible for achieving KPIs, making outbound calls, providing feedback, and assisting the Contact Centre Management as needed. This role requires excellent communication skills, a strong understanding of sales policies, and the ability to work in a team environment.What We Offer:At The...
-
Customer Service Representative
3 days ago
Bristol, United Kingdom The Recruitment Co Full timeJob OverviewWe are seeking an experienced Customer Service Representative to join our team as an Outbound Contact Centre Agent. This is a fantastic opportunity for someone who enjoys interacting with customers over the phone and has strong communication skills.
-
Inbound Customer Service Advisor
4 days ago
Bristol, United Kingdom Alfred Recruitment LLP Full timeAlfred Recruitment are proud to represent one of the fastest-growing businesses in the South-West. Having recently been one of The Times' top 100 businesses to work for, we are looking for ambitious, hard-working **Customer Service agents** to join their growing, aspiring team. They are a company that are passionate about giving you every chance to build a...