Inbound Contact Centre Agent

3 days ago


Bristol, United Kingdom The Recruitment Co Full time

We have an excellent opportunity for an Inbound Call Centre Agent to work for a client based in Bedminster, Bristol.
This will be a temporary leading to a permanent position.
**Main Duties**:

- Working closely with the Contact Centre Supervisor, Outbound Agents and Design Consultants.
- Answer and deal with inbound phone calls.
- Book appointments as quickly as possible.
- Monitor and respond to Live Chat conversations.
- Deal with cancelled or postponed appointments.
- Ensure the calendars for Design Consultants' availability are kept up to date.
- Is someone with an excellent telephone manner.
- Will be a team player, working closely with other team member.
- Has excellent communication skills, both spoken and written.
- Is logical with good attention to detail.
- Is able to work under pressure and juggle tasks.

**Hours**:

- Core hours - Monday to Friday 9am to 5pm.
- 30 minute lunch break.
- Some flexibility is required to cover the hours the Contact Centre is open, i.e. working 10am to 6pm on occasional days.

**Salary**:

- £20,000 - £21,500 based on experience plus commission.(approximately ?100 per month)

**Benefits**:

- Free car parking.
- Job stability.
- Working in a friendly team.
- Staff discount.
- Company pension scheme.

Or call us on
CPBristol

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.


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