Complaints Resolution Team Leader

**What we’re looking for**: The focus of this role is to lead a team that manage either stage one or stage two complaints to ensure they meet targets, achieve compliance according to policies and to overall provide our customers with a good complaints service. **You'll need**: - Experience of leading a team. - Demonstrable experience in complaint...

Salary range ** Circa £40,000** Location ** South East London** Contract type ** Permanent** Weekly hours ** Monday - Friday, 09:00 - 17:00** **What we’re looking for**: The focus of this role is to lead a team that manage either stage one or stage two complaints to ensure they meet targets, achieve compliance according to policies and to overall...

Background to role: The Complaints Resolution Analyst is a key role within Business Operations, and will report to the Complaints Manager.The role has two key objectives:1. To ensure that all Customer queries and complaints are dealt with in a timely and efficient manner, are fully and accurately captured and documented, are thoroughly investigated, and...

Complaints Resolution Specialist - Southwark, LondonWe are seeking a skilled Complaints Resolution Specialist to join our team in Southwark, London. As a Complaints Resolution Specialist, you will be responsible for effectively managing complaints in accordance with regulatory guidelines and insurer requirements.Key Responsibilities:Conduct thorough...

**Complaints Resolution Officer** **Newham** **Job Role** To be responsible for dealing effectively with the corporate complaints, Members enquiries and Ombudsman enquiries. To work as part of a team to deliver high quality responses to customers complaints and enquiries. To develop and maintain good relations with service areas and partner...

Job OverviewCREATE Fertility is seeking a skilled Complaints Manager to join our team in Farringdon, London. As a pioneer in Natural and Mild IVF, we prioritize patient satisfaction and adherence to regulatory standards.Key ResponsibilitiesMonitor and track formal and informal complaints to ensure compliance with company Standard Operating Procedures...

A new and exciting opportunity has arisen within The Patient Resolution (Complaints Management) Department, based at Guy’s and St Thomas’ NHS Foundation Trust in London for a Deputy Head of Patient Resolution. Our central complaints team sits within the Quality and Assurance Directorate, in the office of the Medical Director, and contributes to the...

717586-3219-2499 12.4 Complaints Resolution Officer Newham Contract £20.44 per hour Our client is looking for an experienced Complaints Resolution Officer. RMS Complaints Resolution Officer 1. To be responsible for dealing effectively with the corporate complaints, Members enquiries and Ombudsman enquiries. 2. To work as part of a team to deliver high...

Job Title: Complaints Resolution ManagerEstimated Salary: £34,000 - £40,000 per annum.About Us:Nuffield Health Parkside Hospital and Cancer Centre London is one of the leading private hospitals in South-West London, easily accessible from Central London and the surrounding areas. We have provided high-quality independent healthcare to the local community...

Job Overview: We are a leading recruitment agency looking for a Senior Operations Manager to join our mortgage complaints team on a 6-month contract. The ideal candidate will have a strong background in operations management, preferably in a retail bank or mortgage company/lender.Responsibilities:Manage a team of operations staff to ensure seamless delivery...

We are looking for a skilled Complaint Resolution Manager to join our team at Brackenberry Ltd. As a Complaint Resolution Manager, you will lead on investigating and responding to complex cases.Estimated Salary: £21.98 - £29.31 per hourKey ResponsibilitiesYou will support the Council to meet performance targets and regulatory requirements through proactive...

We are seeking a skilled Complaints Resolution Specialist to join our team at CRA GROUP LIMITED.Salary: £32,000 - £40,000 per annumJob Description:Key Responsibilities:To effectively manage and respond to Chief Executive Stage complaints, ensuring timely resolutions and appropriate remedies are implemented.To provide exceptional customer service by...

Job Title: Complaints AdviserAt St. James's Place, we are seeking a skilled Complaints Adviser to join our team. As a key member of our complaints handling process, you will play a vital role in ensuring that our clients receive fair and effective resolutions to their complaints.Key Responsibilities:Investigate complaints thoroughly, considering all evidence...

NHS Complaints Resolution LeadWe are seeking an experienced NHS Complaints Resolution Lead to join our team. As a key member of the Corporate Team, you will be responsible for managing and investigating complaints related to NHS funded care.Your responsibilities will include supporting complaints that go to the second stage, ensuring they are dealt with...

Complaints Coordinator RoleFull time, 37 hours per week£18.00 per hourTemporary ongoing contractHybrid working is available (1 day per week in office)Sellick Partnership are seeking a dedicated Complaints Coordinator to join our team. This role focuses on managing customer complaints through investigation and resolution.Daily Responsibilities:Investigate...

**Peabody**has an exciting opportunity for a **Complaint Resolution Case Manager** on a** full time, temporary basis **based in **South East London**.** **In return, you will receive a competitive salary of **circa £32,000** per annum.** - Do you have sound customer service knowledge?- Do you have relevant experience?- Do you have experience dealing with...

Daniel Owen Ltd. is looking for a skilled Complaints and Resolution Coordinator to join our team.About the JobYou will be responsible for leading on the activities required as set out in the Building Compliance Framework for the properties Certitude owns or leases.The ideal candidate will have excellent complaint handling and communication skills, actively...

A leading Housing Association is currently for a Complaints Dispute Resolution Lead on a temporary basis for about 4 months Key responsibilities Demonstrate a personal commitment and responsibility for the business to provide a highly resolution-based service, aiming to advise and assist the business in resolving any escalated complaints at the second...

A leading Housing Association is currently for a Complaints Dispute Resolution Lead on a temporary basis for about 4 months Key responsibilities Demonstrate a personal commitment and responsibility for the business to provide a highly resolution-based service, aiming to advise and assist the business in resolving any escalated complaints at the second...

We are seeking a Complaints Resolution Specialist to join our team at Jadedldn. As a key member of our customer service team, you will be responsible for resolving customer complaints in a professional and timely manner.The ideal candidate will have at least 2-3 years of experience in customer service, with a strong background in managing customer complaints...