Medical Secretary

7 months ago


Northampton, United Kingdom Northampton General Hospital Full time

Deal with concerned patients/relatives with tact, patience and discretion, especially when conveying sensitive information. On receipt of test/investigation results alert the Clinical Teams of any urgent or abnormal test results ensuring that relevant action is taken. Oversee the patient pathway and ensuring that all necessary appointments, including outpatients, clinics, waiting list etc. are arranged on time, ensure that clinics are utilised to capacity, diagnostics and tests are processed as requested and that patients receive timely treatment thus meeting the Trust and national standards.

Use the relevant Trust databases and patient administration systems and ensure that all data is correct and up to date. Coordinate Clinical Teams diaries to ensure effective time management. Record and prepare draft minutes of meetings, specifying decisions made and follow up action required for subsequent approval by the Clinical Team. Plan and organise a range of meetings and events, including venue, attendees and travel arrangements.

Attend meetings, as required (except clinical performance meetings), to ensure effective communication with all service users. Demonstration and supervision of workplace activities to other members of the secretarial team as required to maintain a high standard of service to the Clinical Teams. Provide cross-cover within administration team during absence and follow relevant organisational policies such as notification of sickness absence and participation in individual appraisal. Ensure confidentiality is maintained in all communications and that documents and other sensitive information are secure at all times.

Contribute to the development of the Directorate, maintain close cooperation and liaison with team members and support the efficient functioning of the Trust as a whole, as required. Maximise the use of innovative IT systems.


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