Booking & Enquiries Administrator
3 weeks ago
Key Responsibilities:
Receive and process booking and enquiry requests from clients, patients and stakeholders
Coordinate with healthcare providers and other team members to ensure that all enquiries and bookings are handled efficiently and effectively
Maintain accurate and up-to-date records of bookings and enquiries, ensuring that all necessary information is entered into the appropriate systems and databases
Prepare and send out booking confirmations, invoices, and other relevant documentation as required
Monitor and manage the booking schedule, ensuring that all appointments are scheduled appropriately and any issues are addressed promptly
Assist with general administrative duties as needed, including filing, data entry, and record keeping
**Requirements**:
High school diploma or equivalent; some college education preferred
Proven experience in a customer service or administrative role, preferably within the healthcare industry
Excellent communication skills, both written and verbal
Strong organizational skills and attention to detail
Ability to work effectively both independently and as part of a team
Proficiency with Microsoft Office Suite and other relevant software and technology
Ability to handle confidential information with discretion and professionalism
Flexibility to work occasional Saturday 9am-1pm as needed
Next Steps:
The team at Abacus manages a range of permanent and contract positions throughout Northern Ireland, the UK and the Republic of Ireland. If you are experienced and/or professionally qualified we can support your job search.
**Hannah Bishop**:
**02895380396
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