Medical Receptionist/administrator

2 weeks ago


Belfast, United Kingdom Reed Business Support Full time

**Medical Receptionist/Administrator**

**A reputable and well-established organisation based in Belfast, are currently seeking an experienced Receptionist/Administrator to join their team.**

This is a Full-time, permanent position.

Working hours: 8.30am-5pm

**Job Purpose**:
You will be responsible for working efficiently with the team to provide proficient and excellent administration services to all visitors and staff.

**Essential Criteria**:

- Minimum of 5 GCSE’s or equivalent (including Maths and English).
- At least 2 years recent experience in a busy healthcare receptionist/admin position dealing with the public.
- Excellent communication skills, both written and verbal with the ability to communicate with stakeholders at all levels.
- Ability to manage and prioritise a busy workload.
- Ability to work on your own initiative as well as part of a team.

**Desirable Criteria**:

- ICT and typing qualifications.
- Audio typing or medical secretary qualifications considered an advantage.

**Main Duties and Responsibilities**:

- Meet and greet all patients and visitors in a welcoming and friendly manner.
- Ensure all visitors sign into the visitors register.
- Deal with all telephone enquiries in a professional, efficient manner and redirect all calls to the appropriate person
- ensuring all record details are taken accurately and detailed to the correct person(s).
- Maintain all records, results, correspondence and log all communications onto the computerised system.
- Scanning all documentation.
- Booking new consultations, review and addressing appointments for the staff.
- Rescheduling appointments as required.
- Photocopying as required.
- Liaise in a professional manner with external providers.
- Cover for and assist other staff members as required.
- Participate in staff meetings in a positive and constructive way.
- Be willing to undertake further additional or specific training as directed by the Management Team.
- Ensure any broken or faulty equipment is removed from use and marked as out of action.
- Maintain, monitor, control and order stock as directed, reporting any deficits required urgently.
- Maintain general tidiness and cleanliness of all areas.
- Maintain cost effective use of all supplies and avoid unnecessary waste.
- Report any incidents, breaches of misuse of equipment or incorrect waste disposal and document accurately.
- Complete any other duties as assigned by the Management Team.



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