Booking Administrator

1 month ago


Belfast, United Kingdom Diversity NI Ltd Full time

**The role**:Full-time and part-time flexible hours available, Monday to Friday plus 15 weekends per year.

**Location**:Working from the office Monday to Friday and 15 weekends per year from home on-call.

**Salary**:Negotiable

**Job Summary**:To work within a busy booking team to provide interpreters across Northern Ireland.

**Key work activities**:

- Professional telephone manner
- Timely responses
- Allocating interpreters
- Meet daily booking targets
- Calculating mileage
- Create job numbers
- Communicating with Accounts team to clarify queries
- Clear record and communication with clients and suppliers
- Keeping Supplier and Client records in accordance with company policies.
- Organising interpreters from abroad
- Liaising with other booking staff to ensure accommodation, travel, etc.
- Keeping records

Examples of what the week may look like:
During the weekend work, the booking administrator may typically receive between 0 and 12 calls in total for the whole weekend. Each call can typically be resolved within 15 minutes. You are not required to be at the office or home when receiving the calls. Company guidelines will be provided.

**PERSON SPECIFICATION**
- **Qualifications/Experience & Requirements**_

**ESSENTIAL**:5 x GCSE (Minimum Grades A-C in English and Maths) or equivalent or recognised admin-related qualification; Ability to work on call to cover 15 weekends per year; knowledge of booking softwares and logistics; Knowledge of booking procedures and confirmations; Ability to work on own initiative as well as in a team; Ability to work in a fast-paced environment

Minimum of 2 years of successfully managing admin responsibilities.

**DESIRABLE**:ECDL
- **Competencies**_
- **Innovative**-Creative Attitude
- **Quality and Reliability**- Ability to offer consistently high performance, achieving the best outcome for clients. Dependable and reliable. Analytical thinker who is always forward thinking and solutions-focused.
- **Supportive**:

- Ability to listen, using appropriate communication with a calm and wise approach.
- **Integrity **- Being open and honest in our communications, promoting fairness and integrity and abiding by our word.
- **Eagerness-**Courageous, passionate, and eager to succeed

**Job Types**: Full-time, Part-time

**Salary**: £21,000.00-£25,000.00 per year

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Ability to Commute:

- Belfast, BT43ES (preferred)

Work Location: In person

Application deadline: 02/02/2024
Expected start date: 15/02/2024



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