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Customer Support Administrator

3 months ago

Poole, United Kingdom The Work Shop Resourcing Ltd Full time

Customer Support Administrator - Poole - Up to £25,600 per annum DOE
We are proud to be working with a growing company based near Poole that have an exciting opportunity for a Customer Support Administrator to join a very busy and friendly team.
The company specialises in property and facilities management and have recently won long term contracts with local housing associations and are therefore seeking a new addition to be part of their exciting growth plans.
Duties of the role:
* Responsible for organising planned works for building projects
* Answer incoming calls from tenants and engineers, helping with queries
* Maintain the outlook diary to ensure promises and follow-ups are actioned, ensuring contract compliance
* Keeping accurate records of discussions or correspondence
* Work collaboratively with team
* This is a fantastic opportunity offering long term progression.
About you the Customer Support Administrator:
* Well organised and highly motivated
* Excellent communication
* Customer service skills
* Positive attitude and enjoy working as part of a fun team
* Experience working in high pressured and fast paced environment
* Efficient all round IT skills are also essential to the role
* Calm approach and accuracy of work
Benefits:
* Company events
* Company pension
* On-site parking
* Sick pay
Poole BH12 – Tower Park
Salary: Up to £25,600 per annum DOE
Hours: 08.00am - 17.00pm Monday – Friday
Do you enjoy a fast-paced work environment?
Can you demonstrate excellent customer service skills, resilience and organisation?
If so, then this may be the role for you