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Resource Administrator
1 month ago
Belmont Recruitment are currently looking for an experienced Administrator to work with a Staffordshire-based Local Authority on a temporary basis. This is a full-time role working 37 hours per week (Mon – Fri).
The role sits within the Authority’s housing department. The purpose of this role is to provide excellent customer service and ensure that all maintenance and repairs jobs are processed accurately and within agreed timescales.
* Distribute accurate data to the best placed operative to meet purpose.
* Ensure accurate information is received from operatives (including sub-contractors) regarding requirement for additional trades/materials following repairs diagnosis.
* Ensure accurate information is received from operatives upon job completion.
* Ensure you meet expected performance requirements for taking incoming phone calls.
* Ensure all of the above is placed on the relevant IT systems.
* Ensure all operatives are aware of any ‘system or Health and Safety flags’ and relevant Asbestos Information prior to accessing a property.
* Ensure sufficient resource (operative, material) availability to allow the service to meet its purpose.
* Ensure all sub-contracted work is carried out to meet purpose of the service.
* Maximise the use of available resources.
Essential Criteria:
* Previous administration experience.
* Proven track record of working to deadlines and performance targets.
* Proven excellent and consistent communication skills often in demanding situations.
* Excellent IT skills.
If this role is of interest to you, please apply with your up-to-date CV
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