Sales Solutions Agent
2 months ago
As a Business Movers Sales Solutions Agent your key focus is to collect and validate customer supply data across multiple sites and accounts that may include handling of complex and or historical change of tenancies. Within the role, there are various levels of engagement with direct customers, landlords and commercial letting agencies, to validate the authenticity of the information being presented along with exploring sales opportunities. Location: Spinneyside in Leicester (LE19 1SZ). With Flexible working from home or other Centrica locations, you will be expected to attend the office minimum of one per month. Core hours between 8.00-18.00 Monday to Friday Salary; £25,504 PA - plus competitive target based commission scheme Main Purpose of the role British Gas Business (BGB) is part of Centrica plc, a global energy and services company, dedicated to satisfying the changing needs of our customers. We provide a range of energy supply propositions supplied through the British Gas brand and services and solutions helping our customers improve their energy resilience, costs and move towards a lower carbon future. Key accountabilities of the role Consistently deliver outstanding customer service, with a focus on resolving business customer queries regarding the Business Moves process as effectively and efficiently as possible; taking ownership of our customers to prevent repeat contact through understanding their needs. All whilst identifying growth and retention opportunities. Proactively recognise opportunities to up-sell/cross sell and promote additional products and strive to ensure payment terms are secured on Direct Debit. Be flexible and multi-skilled to meet our customer demand through a variety of contact channels such as Voice, Webchat, and Email, both inbound and outbound. Be held accountable for our transactional and touchpoint net promoter scores; willing to learn, adapt and develop skills from customer feedback. Contribute to deliver objectives and be flexible to agreed business sales targets. Accountable and responsible to minimise customers not contracting to a supply agreement and remaining on variable price plans to reduce customer loss. Effectively diagnose, investigate, and resolve customer complaints to ensure delivery of an efficient and effective service to the customer. Operate customer related information systems to the required standard to maintain accurate and secure records holding the most up to date and accurate customer and supply information. Recognising the right time to escalate decisions and actions to mitigate business risk, loss of revenue and expedite resolutions. Constantly demonstrate ability to negotiate to meet customer demands. Adherence to all competence and training frameworks, Sales policies and procedures inclusive of regulatory requirements. Work Experience & Functional/Technical Skills required Highly skilled Communicator: Has a proven Track Record of high-quality Nett promoter Scores. Has a sustained performance of consistently hitting and exceeding targets and objectives. Ability to negotiate to drive margins within the function. Highly adaptable to changing service requirements, demonstrating awareness to customer requirement. Is proactive in approach to Inbound and Outbound calls, effectively manages own workload and role models call back management to delight customers. A genuine passion for delivering Service Excellence, understanding what makes a great customer journey and securing a contracted sale. Ability to quickly and effectively diagnose reason for contact and establish the best treatment path through proactive problem solving. Demonstrate positivity and enthusiasm about new and/or challenging tasks adopting a continuous learning culture. Remain composed and professional when dealing with challenging customers or third parties. Adaptable to change, and flexible in acquiring new skills, in order to meet customer demand for new channels (e.g. digital), products and services. Displays an ongoing commitment to learning and self-improvement and self-development. Key Competencies/Core Capabilities required to perform the role Extensive experience in a customer facing role and target driven environment. Experience in a sales role is desirable. Demonstrate experience in identifying opportunities for improvement. Computer literate in order to operate customer related information systems
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Sales Solutions Agent
2 months ago
Enderby, United Kingdom CV-Library Full timeAs a Business Movers Sales Solutions Agent your key focus is to collect and validate customer supply data across multiple sites and accounts that may include handling of complex and or historical change of tenancies. Within the role, there are various levels of engagement with direct customers, landlords and commercial letting agencies, to validate the...
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Sales Coordinator
4 weeks ago
Leicestershire, United Kingdom u&i Search Full time**Sales Coordinator Opportunity**u&i Search is seeking a highly organized and detail-oriented Sales Coordinator to join their team. As a Sales Coordinator, you will be responsible for carrying out general sales administration tasks and order processing to ensure the smooth day-to-day workflow of the sales department.Process sales orders and resolve any...
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Sales Coordinator
4 weeks ago
Leicestershire, United Kingdom u&i Search Full timeOur client is a family-run business with over 75 years of experience in the fashion accessories industry. They offer a range of products, including bags, belts, wallets, and giftware, to the high street and private label customers. This is a fantastic opportunity to work for a company that values its staff and encourages engagement, empowerment, and...
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Sales Coordinator
1 month ago
Leicestershire, United Kingdom u&i Search Full timeSales Coordinator RoleOur client, a renowned family-run business with over 75 years of experience, is seeking a highly skilled Sales Coordinator to join their team. As a Sales Coordinator, you will play a vital role in ensuring the smooth day-to-day workflow of the sales department.Key Responsibilities:Process sales orders and administer sales-related tasks...
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Sales Coordinator
4 months ago
Leicestershire, United Kingdom u&i Search Full timeOur client is a fabulous family run business with over 75 years of experience. They are a business that offer design and manufacturer of Fashion accessories to include bags, belts, wallets and giftware to the high street with a portfolio of private label customers and their own branded division. This is a fantastic company to work for as they truly value...
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Sales Administration Coordinator
3 weeks ago
Leicestershire, United Kingdom u&i Search Full timeSales Coordinator Role OverviewThis is an exciting opportunity to join our client's sales team as a Sales Coordinator. As a key member of the team, you will play a vital role in ensuring the smooth day-to-day workflow of the sales department.Key Responsibilities:Carry out general sales administration tasks and order processing as required.Resolve any...
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Sales Operations Associate
1 week ago
Leicestershire, United Kingdom u&i Search Full timeEstablished in 1945, u&i Search is a renowned family-run business with an impressive portfolio of fashion accessories and giftware sold to high-street retailers and private label customers. As a Sales Coordinator, you will play a pivotal role in supporting the sales department's day-to-day operations.Key Responsibilities:Carry out general sales...
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Senior Sales Professional
4 weeks ago
Leicestershire, United Kingdom Aaron Wallis Sales Recruitment Full timeBusiness Development OpportunityWe are seeking an experienced sales professional to join our client, a leading supplier of renewable and sustainable power generation and fuel storage solutions.As part of their growth strategy, you will be responsible for developing and maintaining relationships with key clients across the Midlands region.With a strong...
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Brand Sales Director
4 weeks ago
Leicestershire, United Kingdom u&i Search Full timeWe are seeking a highly skilled and experienced Sales Manager to join our team at u&i Search. As a Sales Manager, you will play a pivotal role in leading our growth strategy and expanding our business across all channels. This is an exciting time to be joining the team following the launch of our new brand and retail website and the evolution of our range...
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Brand Sales Director
4 weeks ago
Leicestershire, United Kingdom u&i Search Full timeSales Manager Roleu&i Search is seeking a skilled Sales Manager to lead our growth strategy and expand our business across all channels. As a Sales Manager, you will play a pivotal role in driving commercial success, launching seasonal product ranges, and overseeing our agent network.Key Responsibilities:Commercial success - responsible for growing sales...
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Brand Sales Director
4 weeks ago
Leicestershire, United Kingdom u&i Search Full timeJob Title: Brand Sales DirectorAbout the Role:As a Brand Sales Director at u&i Search, you will play a pivotal role in leading our growth strategy and expanding our business across all channels. This is an exciting time to be joining the team following the launch of our new brand and retail website and the evolution of our range into new products and...
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Brand Sales Director
4 weeks ago
Leicestershire, United Kingdom u&i Search Full timeSales Manager RoleAs a Sales Manager at u&i Search, you will play a pivotal role in leading our growth strategy and expanding our business across all channels. This is an exciting time to be joining the team following the launch of our new brand and retail website and the evolution of our range into new products and categories.Key Responsibilities:Commercial...
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Brand Sales Manager
5 months ago
Leicestershire, United Kingdom u&i Search Full timeOur client is a design and manufacturer of Fashion and Branded hard good accessories with a portfolio of private label customers and their own branded division. Working with the Brands division, as a Sales Manager, you will play a pivotal role in leading our growth strategy and expanding our business across all channels. This is an exciting time to be...
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Representatives - Sales Agents
4 weeks ago
Hinckley & Bosworth, Leicestershire, United Kingdom Aggregate Industries Full timeJoin Our Team as an Internal Sales Representative We are at the heart of construction, focused on building progress and transforming the industry to deliver a more sustainable future for all. Committed to playing a significant role in enabling the UK to transition to net zero, we are driving decarbonisation across the construction materials sector. The...
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Retail Sales Associate
4 weeks ago
Enderby, Leicestershire, United Kingdom Dreams Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our Retail team in Leicester - Fosse Park as a Retail Sales Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring our customers have an outstanding shopping experience.Key Responsibilities:Provide...
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Leicestershire, United Kingdom u&i Search Full time**About the Role**We are seeking a highly experienced Senior Sales Director to lead our Fashion Brand Partnerships team at u&i Search. This is an exciting opportunity to drive growth and expand our business across all channels.The ideal candidate will have a minimum of 5 years' experience in sales leadership, with a proven track record of growing sales...
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Enderby, Leicestershire, United Kingdom Mercia Group Full timeEntry Level Business Development Executive Location: Hybrid, Leicester office 2 days a week Contract Type: Permanent, Full time What We Can Offer You: Hybrid Working, Performance-Related Bonus, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers, and Access to Wellbeing...
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Business Development Manager
4 weeks ago
Leicestershire, United Kingdom Aaron Wallis Sales Recruitment Full timeBusiness Development Manager - Midlands Plant Hire/ConstructionSalary: Basic to £45,000 OTE £70,000 Uncapped + Fully Expensed Ford Ranger + Pension + ProgressionThis dynamic and fast-growing organisation is a leading supplier of renewable and sustainable power generation and fuel storage solutions. With significant investment and a long-term growth...
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Entry Level Business Development Executive
4 weeks ago
Enderby, Leicestershire, United Kingdom Mercia Group Full timeEntry Level Business Development Executive Location: Hybrid, Leicester office 2 days a week Salary: Competitive, DOE + Excellent Benefits! Contract Type: Permanent, Full time What We Can Offer You: Hybrid Working, Performance-Related Bonus, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work Scheme,...
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Brand Sales Director
3 weeks ago
Leicestershire, United Kingdom u&i Search Full timeSales Manager Job Overview We are seeking an experienced Sales Manager to join our team at u&i Search. In this role, you will be responsible for leading our growth strategy and expanding our business across all channels. As a Sales Manager, you will play a pivotal role in driving commercial success and achieving revenue growth targets. Key...