Sales Coordinator

1 month ago


Leicestershire, United Kingdom u&i Search Full time
Sales Coordinator Role

Our client, a renowned family-run business with over 75 years of experience, is seeking a highly skilled Sales Coordinator to join their team. As a Sales Coordinator, you will play a vital role in ensuring the smooth day-to-day workflow of the sales department.

Key Responsibilities:
  • Process sales orders and administer sales-related tasks to maintain efficient sales operations.
  • Resolve post-delivery invoice queries, including debit or credit notes, in a timely and professional manner.
  • Collaborate with the accounts team to resolve overdue payments and ensure seamless financial transactions.
  • Process new sales leads, assigning new customers to agents and processing new customer applications on the website.
  • Assign customers to the correct region and agents, ensuring accurate sales data.
  • Update weekly stock sold-out lists and forward to agents and the sales office.
  • Build and maintain strong customer relationships through phone, email, and face-to-face interactions, including tradeshows.
  • Provide exceptional customer service, personalized communication, and exceed customer expectations.
  • Prepare administration for key trading events, such as Christmas, Father's Day, and Mother's Day.
  • Provide data and reports to support the Head of Sales, Sales Executive, and Senior Sales Coordinator.
  • Share feedback from agents and customers to inform product reviews, stock issues, and non-sales related matters.
  • Offer troubleshooting assistance for customer orders, account statuses, and post-sale care.
  • Assist with tradeshow preparation and attendance as required.
Requirements:
  • Desirable experience in a sales or office environment.
  • Sound working knowledge of Microsoft Office (Word, Excel, Outlook).
  • Experience with sales order processing systems (desirable, but full training can be provided).
  • Confident and friendly approach to customer interactions.
  • Excellent attention to detail.
  • Self-motivated and proactive.
  • Team player with a positive can-do attitude.
  • Must live within a commutable distance and have a valid driver's license.
Package:
  • Salary based on experience.
  • Excellent benefits package, including holiday entitlement, private healthcare, bonus, and pension.
  • Discounted staff sales and wellbeing events.

Due to high interest in this role, only shortlisted candidates will be contacted. By applying, you consent to the u&i Search GDPR Policy.


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