We have other current jobs related to this field that you can find below

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    4 weeks ago

    Castle Donington, Leicestershire, United Kingdom Fabric Recruitment Full time

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  • Customer Service Advisor

    3 months ago

    Castle Donington, United Kingdom Connells Group Full time

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  • Customer Service Advisor

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    Castle Donington, United Kingdom Fabric Recruitment Ltd Full time

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  • Customer Service Advisor

    2 months ago

    Castle Donington, United Kingdom Connells Group Full time

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  • Customer Service Advisor

    3 months ago

    Castle Donington, United Kingdom Connells Group Full time

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  • Customer Service Advisor

    1 month ago

    Castle Donington, Leicestershire, United Kingdom Fabric Recruitment Ltd Full time

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  • Customer Service Advisor

    2 months ago

    Castle Donington, United Kingdom Countrywide Full time

    Customer Service Advisor We are looking for Customer Service Advisors to join our Surveyor booking team at our National Operations Centre based in Castle Donington, Derby. OTE- £25,500k - Uncapped Commission - Overtime paid x2 hourly rate About the role: You will be providing a telephone-based booking service for our clients who have...

  • Customer Service Advisor

    4 weeks ago

    Castle Donington, United Kingdom Fabric Recruitment Full time

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  • Customer Service Advisor

    1 month ago

    Castle Donington, United Kingdom Fabric Recruitment Full time

    Customer Service AdvisorCastle Donington (Onsite)£25,000Monday-Friday 8.30am-5.00pmIntroduction to the CompanyThis is an exciting opportunity to join a large family-run business that have over 20 years experience of delivering an excellent service to their customers.As a Customer Service Advisor, you will be working collaboratively in the Customer Service...

  • Customer Service Advisor

    1 month ago

    Castle Donington, United Kingdom Fabric Recruitment Ltd Full time

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  • Customer Service Advisor

    1 month ago

    Castle Donington, United Kingdom Fabric Recruitment Full time

    Customer Service AdvisorCastle Donington (Onsite)£25,000Monday-Friday 8.30am-5.00pmIntroduction to the CompanyThis is an exciting opportunity to join a large family-run business that have over 20 years experience of delivering an excellent service to their customers.As a Customer Service Advisor, you will be working collaboratively in the Customer Service...

  • Customer Service Advisor

    4 weeks ago

    Castle Donington, United Kingdom Fabric Recruitment Full time

    Customer Service AdvisorCastle Donington (Onsite)£25,000Monday-Friday 8.30am-5.00pmIntroduction to the CompanyThis is an exciting opportunity to join a large family-run business that have over 20 years experience of delivering an excellent service to their customers.As a Customer Service Advisor, you will be working collaboratively in the Customer Service...

  • Customer Service Advisor

    3 months ago

    Castle Donington, United Kingdom Frontline Recruitment Group Full time

    **Customer service advisor** Ensuring all customer requirements are dealt with in a timely and professional way. Your main duties will be: - Manage and resolve customer enquiries within a timely manner, taking ownership of the enquiry from start to finish. - Accurately recording and updating the information on the Customer service (CRM) system - Handling...

  • Customer Service Advisor

    2 months ago

    Castle Donington, United Kingdom Alliance Disposables Ltd Full time

    Your Opportunity To Join A Truly Dynamic Business Alliance is widely recognised as a leading national distributor of non-food products to the hotel, leisure and catering sectors. We are expanding our operation in East Midlands and have an opportunity for an exceptionally motivated Customer Service Advisor. This is a great role for the right person to join a...

  • Customer Service Advisor

    3 months ago

    Castle Donington, United Kingdom Talk Staff Recruitment Full time

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    4 weeks ago

    Castle Donington, Leicestershire, United Kingdom Fabric Recruitment Full time

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  • Part Time Customer Service Advisor

    3 months ago

    Castle Donington, United Kingdom Connells Group Full time

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  • Part Time Customer Service Advisor

    2 months ago

    Castle Donington, United Kingdom Connells Group Full time

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  • Aftersales Service Advisor

    2 months ago

    Castle Donington, United Kingdom Available Car Limited Full time

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  • Customer Service Representative

    3 days ago

    Castle Donington, Leicestershire, United Kingdom Countrywide Full time

    About the Role:We are seeking highly motivated and customer-focused individuals to join our team as Customer Service Advisors at Countrywide Surveying Services.Main Responsibilities:Provide exceptional customer service via telephone and other communication channels.Assist clients with property valuations and mortgage applications, ensuring a seamless and...

Customer Service Advisor

1 month ago

Castle Donington Leicestershire, United Kingdom Pertemps Full time €13

Job description A Great Opportunity working for a market leader within distribution. Looking to work for One of the Top Ten Companies to work for? We need experienced Customer Service Agents to become integral members of the Frontline Customer Service Team. My client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for external customers handling shipping requests providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc. Requirement to work from the Office 2 weeks out of 4, working from home for the other 2 weeks. Operational Hours 07:30-20:15 Monday to Friday - 8hr shift within these times on a 4 weekly rotational basis. Flexibility between 30-40 hours per week. Will have to commit to 4 weeks Full Time training in Office. Job Role: Your key responsibilities, which are not exhaustive and not limited to include:

  • Managing inbound calls to the business from worldwide clients handling shipment requests
  • Building rapport with customers and establishing their needs
  • Deliver a consistent call flow, giving the customer the confidence in the information provided
  • Maximise up selling opportunities whilst ensuring the customer has an informed choice
Key Skills:
  • Excellent Customer Service experience, Strong understanding of Customer Service processes
  • Remain positive and enthusiastic during every customer contact
  • Consistently provide a high level of service
  • Excellent communication skills written and verbal
  • Ability to adapt to change
  • Ability to work as part of a team as well as independently
  • Experience of working with MS Word & Excel
This role is subject to 5 Year Compliance and Clean DBS it is imperative that each applicant provides support to the process.