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Customer Service Representative

2 months ago


Castle Donington, Leicestershire, United Kingdom Countrywide Full time

About the Role:

We are seeking highly motivated and customer-focused individuals to join our team as Customer Service Advisors at Countrywide Surveying Services.

Main Responsibilities:

  • Provide exceptional customer service via telephone and other communication channels.
  • Assist clients with property valuations and mortgage applications, ensuring a seamless and efficient experience.
  • Handle customer inquiries and resolve issues in a professional and timely manner.
  • Work collaboratively with internal teams to deliver high-quality service and achieve business objectives.

Key Skills and Qualities:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical abilities.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Resilience and adaptability in a dynamic and ever-changing business landscape.

About Countrywide Surveying Services:

As a leading provider of property services in the UK, Countrywide Surveying Services offers a range of services including mortgage services, surveying, and conveyancing. Our company values a culture of excellence, innovation, and customer satisfaction.