Customer Service Advisor
5 months ago
Customer Service Advisor
We are looking for Customer Service Advisors to join our Surveyor booking team at our National Operations Centre based in Castle Donington, Derby.
OTE- £25,500k - Uncapped Commission - Overtime paid x2 hourly rate
About the role:
You will be providing a telephone-based booking service for our clients who have instructed us to conduct residential surveys in relation to mortgage valuations this could range from high street banks to individual customers.
Main Responsibilities of a Customer Service Advisor:
Booking appointments for our Surveyors to conduct property valuations/surveys to assist clients with their potential mortgage application or property purchase. Delivering a proactive, professional, and productive service. Ensuring that you are always delivering service excellence. Ability to overcome customer’s objections to ensure that service levels are maintained for our clients.Benefits of being a Customer Service Advisor:
25 days annual leave + Bank Holidays. Day off for your birthday. 1 day a week working from home on a Wednesday. Overtime paid 2 x hourly rate. Clear career progression with the opportunity to gain industry qualification. Annual Charity Day where we support local community charities and activities. Perks at Work – Discounts on products and services inc electrical & Travel Discounts on estate agency, mortgage, conveyancing and surveying services. Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme. Nuffield Health Screening – discounted medical assessment to provide an in depth picture of your health. Nuffield Gym discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK. Cycle to work scheme.Skills and experience required to be a successful Customer Service Advisor
Outstanding customer care / customer service experience. Resilient, positive, organised and ability to work at pace. Excellent verbal and written communication skills. A positive and proactive attitude, with the ability to work effectively in a team IT literate (MS Office, internet, email systems)Helpful information
Competitive Basic Salary 37.5 hours per week over 5 days. Hours are Tuesday - Friday 10:30am - 19:00 with a Saturday 9am - 5:30pm.Countrywide Surveying Services are part of the Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services , surveying , conveyancing and more
Connells Group is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
S&C00231
-
Customer Service Advisor
5 months ago
Castle Donington, United Kingdom Connells Group Full timeWe are looking for **Customer Service Advisors** to join our Surveyor booking team at our National Operations Centre based in **Castle Donington, Derby.** **OTE- £24,500 - £25,500k - Overtime paid x2 hourly rate - Career Progression** **About the role**: You will be providing a **telephone-based booking service** for our clients who have instructed us to...
-
Customer Service Advisor
6 months ago
Castle Donington, United Kingdom Connells Group Full timeWe are looking for **Customer Service Advisors** to join our Surveyor booking team at our National Operations Centre based in **Castle Donington, Derby.** **About the role**: You will be providing a **telephone-based booking service** for our clients who have instructed us to conduct residential surveys in relation to mortgage valuations this could range...
-
Customer Service Advisor
6 months ago
Castle Donington, United Kingdom Frontline Recruitment Group Full time**Customer service advisor** Ensuring all customer requirements are dealt with in a timely and professional way. Your main duties will be: - Manage and resolve customer enquiries within a timely manner, taking ownership of the enquiry from start to finish. - Accurately recording and updating the information on the Customer service (CRM) system - Handling...
-
Customer Service Advisor
6 months ago
Castle Donington, United Kingdom Talk Staff Recruitment Full timeWe are currently looking to recruit a Customer Service Advisor for our successful, family run business in Castle Donnington, who offer development of their employees and a number of benefits. **To be considered for the Customer Service role, you’ll require the following essentials**: - The ability to deliver excellent customer service to each customer -...
-
Part Time Customer Service Advisor
5 months ago
Castle Donington, United Kingdom Connells Group Full timeWe are looking for **Part time Customer Service Advisors** to join our Surveyor booking team at our National Operations Centre based in **Castle Donington, Derby.** **About the role**: You will be providing a **telephone-based booking service** for our clients who have instructed us to conduct residential surveys in relation to mortgage valuations this...
-
Aftersales Service Advisor
5 months ago
Castle Donington, United Kingdom Available Car Limited Full timeWe are looking for an Aftersales Service Advisor to join our team at Castle Donington. We are seeking a highly organised, customer service focussed professional with a keen eye for detail and naturally enthusiastic personality. **Our Benefits**: - £28,000 per annum - 22 days holiday + bank holidays - Room for progression - Employee discount scheme - Long...
-
Customer Service Advisor
5 months ago
Castle Donington, United Kingdom Talk Staff Recruitment Full timeWe are working with a fantastic family run business, based in Castle Donnington who are looking for a Sales Administrator to join their successful wholesale company. You will provide excellent customer service and administration skills as part of the busy processing team. To be considered for the role, you’ll require the following essentials: - Current...
-
Customer Service Representative
3 weeks ago
Castle Donington, Leicestershire, United Kingdom Countrywide Full timeWe are currently seeking a skilled Customer Service Advisor to join our Surveyor booking team at our National Operations Centre.As a key member of our team, you will be providing a telephone-based booking service for our clients who have instructed us to conduct residential surveys in relation to mortgage valuations.Key responsibilities include:Booking...
-
Aftersales Advisor
6 months ago
Castle Donington, United Kingdom Available Car Limited Full timeWe are looking for an aftersales advisor to join our team at Castle Donington, this is a varied role that requires dealing with many different departments within the business. We are seeking a highly organised, customer service focussed professional with a keen eye for detail and naturally enthusiastic personality. **Our Benefits**: - £25,000 per annum -...
-
Contact Centre Advisor
5 months ago
Castle Donington, United Kingdom National Grid Electricity Distribution Full timeJob Introduction Applications are invited for Temporary and Permanent Contact Centre Advisors within the Contact Centre based at Castle Donington. The permanent roles available are within our Priority Services Register (PSR) team, these roles are focused on speaking with elderly, vulnerable and bereaved customers. If you are offered a position, you will...
-
Service Advisor
5 days ago
Castle Community, United Kingdom CV-Library Full timeService Advisor * Starting salary up to £30,896 per annum per annum. * Access to a commitment bonus of £600 per annum + a profit shared bonus + commission of selling service contracts * 40 hours per week between the hours of 7:00am-6:00pm Monday to Friday with 1 in 3 Saturdays 8:00am-1:00pm. We are currently advertising on behalf of an...
-
Temporary Contact Centre Advisor
6 months ago
Castle Donington, United Kingdom National Grid Electricity Distribution Full timeJob Introduction As one of our Contact Centre Advisors working shifts, you will play a key role in representing the Company positively at all times by handling all telephone calls (inbound & outbound), in a professional, courteous and empathetic manner. One of the roles available will be within our Priority Services Register (PSR) team, this role is...
-
Customer Service Administrator
1 month ago
Castle Donington, United Kingdom CV-Library Full timeDo you have Customer Service experience in hospitality or retail but wanting to get into an office or admin based role? Are you a graduate? Or are you just looking for the next step in your career? This could be the role for you. Our client, who are a family run business based in Castle Donington, are looking for a Customer Service Administrator to join...
-
Customer Service Administrator
5 months ago
Castle Donington, United Kingdom 2Fawcett Recruitment Full timeRole**:Customer Service Administrator** Type: Permanent Location: Castle Donington 2fawcett are currently recruiting for a business based in Castle Donington. This is an exciting opportunity to join a growing brand. You will be required to deliver excellent customer service, putting the customer at the heart of everything you do. Key Responsibilities: -...
-
Customer Service Representative
4 weeks ago
Castle Donington, Leicestershire, United Kingdom Countrywide Full timeCustomer Service RepresentativeWe are seeking a Customer Service Representative to join our Surveyor booking team at our National Operations Centre. As a Customer Service Representative, you will be responsible for providing a telephone-based booking service for our clients who have instructed us to conduct residential surveys in relation to mortgage...
-
Customer Service Liaison
2 days ago
Castle Donington, Leicestershire, United Kingdom Countrywide Full timeWe are seeking a Customer Service Liaison to join our Surveyor booking team at Countrywide, a leading estate agency and property services provider in the UK.The role offers a competitive basic salary of £25,500 per annum, with uncapped commission opportunities and overtime paid at a rate of two times the hourly wage.Job DescriptionAs a Customer Service...
-
Customer Service Representative
4 weeks ago
Castle Donington, Leicestershire, United Kingdom Countrywide Full timeCustomer Service RepresentativeWe are seeking a Customer Service Representative to provide a telephone-based booking service for our clients who have instructed us to conduct residential surveys in relation to mortgage valuations.Main Responsibilities:Booking appointments for our Surveyors to conduct property valuations/surveys to assist clients with their...
-
Customer Service Representative
2 weeks ago
Castle Donington, Leicestershire, United Kingdom Countrywide Full timeAbout the Role: At Countrywide Surveying Services, a part of the Connells Group, we are seeking a skilled Customer Service Representative to join our Surveyor booking team. The selected candidate will be responsible for providing a telephone-based booking service for our clients who have instructed us to conduct residential surveys in relation to mortgage...
-
Customer Service Ambassador
1 day ago
Barnard Castle, United Kingdom EE Full time £10Job SummaryWe are seeking a talented Customer Service Advisor to join our team at EE, where you will play a key role in delivering exceptional customer experiences. As a Full Time Customer Support Advisor, you will be responsible for providing top-notch support to our customers, ensuring they receive the best possible service every time they interact with...
-
Customer Service Executive
6 months ago
Castle Donington, United Kingdom Speedy Hire PLC Full timeJob Introduction Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services - everything for every job! **Customer Service Executive** **Location - Castle Donington** **Monday - Friday - 07:30-17:00** - 45 hours per week** Do you have a passion for building relationships and...