Customer Service Advisor

6 months ago


Castle Donington, United Kingdom Talk Staff Recruitment Full time

We are working with a fantastic family run business, based in Castle Donnington who are looking for a Sales Administrator to join their successful wholesale company. You will provide excellent customer service and administration skills as part of the busy processing team.

To be considered for the role, you’ll require the following essentials:

- Current or recent experience within a customer service/administration role
- Strong knowledge of MS Office, particularly MS Excel
- Previous experience of handling complaints
- Excellent communication skills - written and verbal
- Ability to work to strict deadlines
- Work well under pressure

Within this position, you’ll be:

- Processing orders on the bespoke system in a timely manner
- Answering all calls with a professional manner
- Handling incoming complaints and dealing with these accordingly
- Working as part of a team & supporting the team & the wider business as required
- Providing an excellent customer service

Salary & Working Hours
- £22,000 - £23,000 per annum, dependant on experience
- Full time hours, Monday - Friday
- Birthday day off
- Casual dress
- Employee discount
- Company pension
- Free on-site parking

Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as an recruitment agency in relation to this vacancy.

0115 697 2662



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