Customer Feedback Evaluator

19 hours ago


Castle Douglas, Dumfries and Galloway, United Kingdom Customer Perceptions Ltd Full time
About Us

Customer Perceptions Ltd is a leading provider of customer experience solutions. Our team is dedicated to helping businesses improve their services by gathering accurate and actionable feedback from customers.

In this role, you will be responsible for conducting mystery shopping assignments across various locations in Scotland. Your primary goal will be to observe and evaluate the customer service quality, taking note of the interactions between customers and staff members.

Benefits Overview

  • Competitive hourly rate of £24, paid for each assignment completed
  • Flexibility to choose your own working schedule and number of assignments
Skills and Qualifications

To succeed in this role, you will require:

  • Strong analytical skills to assess customer service quality
  • Excellent communication skills to accurately record your observations and provide detailed feedback
Our Approach

We value our Mystery Shoppers and strive to provide them with a positive experience. Our platform is designed to make it easy for you to find and complete assignments, and our team is always available to answer any questions or concerns you may have.


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