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Graduate Customer Service Trainee

2 months ago


Castle Donington, United Kingdom CV-Library Full time

A growing distribution business is looking for a motivated and organised Graduate Customer Service Trainee to join their successful team in Castle Donington. This is an exciting opportunity to embark on a rotational graduate training programme where you'll learn about and work through various areas in the business including customer accounts, project work, stock control and finance.

The Opportunity

Due to the progression of previous graduate trainees, the business is now looking for new talent. As a Graduate Customer Service Trainee, you will:

Receive in-house training and mentoring from an experienced and successful manager
Gain insight into various areas of the business
Handle customer service enquiries by e-mail and telephone in a professional manner
Manage the customer care process and advise end users on solutions
Book product installations and plan time scales and deliveries
Complete general administration duties and ad-hoc tasks
Have opportunities to progress in an area that suits your strengths e.g. administration, sales, logistics
Work closely with management on different commercial projectsRewards

As a Graduate Customer Service Trainee, you will receive:

Starting salary of £26,000 - £27,000
Annual bonus
Full training
Fun, dynamic work environment
Working hours are Monday-Friday, (phone number removed)Requirements

To be successful in this graduate trainee role, you should be:

A hard-working graduate with excellent communication skills
Business-minded and a quick learner
An excellent team player
Organised, able to take initiative and solve problemsThink you've got what it takes? Apply today to find out more