Head of External Engagement

2 weeks ago

London, United Kingdom Music Mark Full time

The role encompasses responsibility for the development and delivery of the organisation’s external activity, including profile, brand identity and stakeholder engagement, fundraising, and driving income generation.
~ London (but postholder can work remotely from anywhere in the UK)
Contract Type
Full-Time Permanent
Contract & hours: Permanent contract, 0.0 (4 to 5 days a week, and open to flexible working arrangements)
The role encompasses responsibility for the development and delivery of the organisation’s external activity, including profile, brand identity and stakeholder engagement (including the public), fundraising, and driving income generation in new areas, notably commercial partnerships. It also forms part of Sound and Music’s senior management team, who under the leadership of the Chief Executive are responsible for overseeing the organisation’s programme of activity, strategic development, external profile and a positive and productive organisational culture.
The broad remit of the role means the successful candidate will be a strong and confident communicator who builds networks easily and prioritises exceptional stakeholder management and relationship development.
Sound and Music operates a hybrid working model with a mix of in person and remote working, so we welcome applications from anywhere in the UK. Our office is in London and the minimum requirement will be to attend one day per week.
The post holder will support Sound and Music’s commitment to equality, diversity, and inclusion, contributing to a culture of respect and collaboration in the organisation’s internal and external activities.
Shared accountability (with other senior management colleagues) for the successful delivery and implementation of the organisation’s Business Plan
Develop and support the Chief Executive on the overall business and development strategy for the organisation to ensure we meet fundraising targets (£200k in 2024-25) for annual programmes and major projects
Drive income growth by identifying and negotiating commercial partnerships and contribute to the development of an enhanced commercial mindset across the organisation
Develop and cultivate the existing trusts and foundations pipeline
Build and maintain positive and productive relationships with key funders, commercial organisations and stakeholders and cultivate existing relationships within the organisation
Engage the Board of Trustees and senior management team in fundraising activities and the ongoing strategy to optimise donor management and stewardship to develop a culture of fundraising across the organisation
Maximise the opportunities provided by the new CRM system and contribute to the development of a data-led mindset across the organisation
Support the Chief Executive to build the profile of our brand, drive the media messaging and oversee and power our content media campaigns
Strategy and planning
Work with the Chief Executive and other senior management team members to monitor, evaluate and review KPIs, strategies and activity so as to maximise Sound and Music’s impact. This includes reporting and presenting to the Board and externally to help build engagement and relationships in the sector and with funders
Assess the reputational, financial, delivery and other risks associated with current and new projects and partnerships
Empower, model, support and encourage cross-team working to realise the full income generating possibilities of projects
Contribute to creating and monitoring the overall organisation budget
Work closely with the Chief Executive, Head of Programmes and Finance Manager to formulate financial strategy against specified budget areas, and to ensure that the programme activity is sufficiently resourced, planned and delivered to budget
Ensure close monitoring of income and expenditure for relevant budget lines and contribute to senior management team financial planning and review
Attend Board and Financial Subcommittee meetings to present and report impact on a quarterly basis
Travel within the UK, as required by the role
Evening and weekend working to attend and network at events will be required (time off in lieu is taken afterwards)
A track record of generating income across different channels, meeting targets, with the ability and experience to manage and develop long-term and sustained fundraising relationships (for example, with major donors and trusts and foundations)
A track record of leadership, including leading or working at a senior level in an organisation during a period of growth and change
Excellent team leadership skills, with high emotional intelligence and generosity, a genuine enthusiasm for encouraging the input and ideas of others
Strong budgeting and financial planning skills, and the ability to work collaboratively on this
An entrepreneurial mindset: success in leveraging income, developing new income streams and value through commercial acumen and effective strategic partnership building
A track record in championing and addressing under-representation in culture and a deep-rooted commitment to equality, diversity and inclusion
Experience of increasing brand profile, developing brand awareness, and expanding audiences for a specialist product or service
Excellent understanding of digital communications and infrastructure and how it can build reach and engagement, including using data to drive decision making
we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.
Our work covers composer and artist development, partnerships with a range of organisations, audience development, touring, information and advice, network building, and our education programme.

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