Visitor Experience Coordinator

3 weeks ago


London, United Kingdom Arts Council Full time

Mon, 29 Apr 2024"> published - Mon, 29 Apr 2024

Job Summary

The Visitor Experience Coordinator plays a critical role within our Visitor Experience department, supporting the Visitor Experience Manager and contributing to the department's success.

Job Description

The Lyric Hammersmith is one of the UK's leading producing theatres. The Lyric produces world class theatre from the heart of Hammersmith, the theatre's home for more than a hundred and twenty five years. The theatre has gained a national reputation for its work in forging pathways into the arts for young talent from all backgrounds.

The Visitor Experience Coordinator plays a critical role within our Visitor Experience department, supporting the Visitor Experience Manager and contributing to the department's success. They collaborate on operational tasks, facilitating planning and communication to ensure departments deliver a seamless customer experience.

As well as acting as the Duty Manager for the venue when required, the Visitor Experience Coordinator will actively participate in the planning stages of operational and commercial activities, including the creation of in-house merchandise, all aimed at enhancing the overall visitor experience at the Lyric.

Deadline for applications: 10am on Friday 17 May 2024

The Lyric encourages people from any background to apply for this post. We are committed to creating a workforce which is representative of our society, and to bringing together those with a variety of skills and experiences to help shape what we do and how we work. All disabled candidates who demonstrate that they meet the essential criteria will be invited for an interview. The Lyric Hammersmith is proud to be a Disability Confident Committed Employer.

Job Overview
  • Job Title: Visitor Experience Coordinator

To apply for the post, please:
- Complete an application form in type or black ink. Use the Supporting Information section on the form to explain why you are interested in this role and how your experience and skills match the person specification.
- Return the application form by email to jobs@lyric.co.uk and complete an online equal opportunities monitoring form:
- Do not submit CVs, as these are not accepted.

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