Visitor Experience Assistant

1 month ago


London, United Kingdom Somerset House Trust Full time

The Visitor Experience team works across the cultural programme at Somerset House including commercial and live events, exhibitions, performance, talks and installations. We strive to provide a warm and friendly welcome for our visitors in a safe and secure environment.

The Visitor Experience Assistants work across the entire programme at Somerset House. One day you could be working on a visiting art fair such as Photo London or London Original Print Fair or you could be assisting on SKATE (our outdoor winter ice rink) or invigilating one of our exhibitions and another day supporting our Studios team on a talk no two days ever seem the same. This in an active role and requires a flexible approach with working hours including weekends and evenings as we hold events 364 days of the year. Some of our events/exhibitions are outside and we operate during all weather.

We are looking for someone who:

- Has worked in a busy customer-facing role, with excellent customer service skills
- Has teamwork experience, having worked as part of a large team
- Has a commitment and passion for ensuring outstanding visitor experience to a diverse audience
- Has enthusiasm for Somerset House and our cultural programme
- Has a flexible approach to work and hours including evenings, weekends and bank holidays

**Applicants must be available over the following dates**:

- 10th March - Interviews (held onsite)
- 21st March - Induction Day

**Contract Type: Casual Worker Contract**
**Rate of Pay: £11.95 per hour plus accrual of holiday entitlement**
**Application Deadline: Monday 6 March, 10.00**

**Job Type**: Zero hours contract

**Salary**: £11.95 per hour

Schedule:

- Monday to Friday
- Weekend availability

Work Location: One location



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