St Paul's Cathedral

3 weeks ago


London, United Kingdom Redway HR Full time

We are looking to recruit a number of Sunday Galleries Visitor Experience Assistants - busy ‘front of house’ positions, where you will be welcoming visitors from across the world to the Cathedral and making their visit one to remember by ensuring a seamless experience from the initial welcome at the Cathedral’s entrances to ticket selling and providing information and guidance throughout their visit whether on the Crypt or the indoor and outdoor galleries.

This role is specifically about Sunday Galleries so will require staff who are willing to work on all Sundays and will be focused on delivering the paid sightseeing offer to the galleries and Crypt on Sundays.

If you have excellent customer service skills, a passion for history and a desire to be part of this vibrant building, we’d love to hear from you.

The icing on the cake would be advanced skills in a language other than English to engage with our visitors from across the globe.

Please note that the Cathedral is open 365 days per year, therefore, the Visitor Experience rota includes working at Christmas and Easter.

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect our whole team to share in this commitment.

**Main Responsibilities**:
Delivering a confident and informed welcome to all visitors at all times;
Operating ticket selling equipment and handling cash and vouchers in accordance with Cathedral procedures;
Selling tickets and merchandise;
Delivering short tours & talks;
Providing invigilation of the galleries, exterior approaches and entrances; maintaining awareness of surroundings with security in mind; communicating suspicious circumstances appropriately, responding to emergency situations and summoning help as required;
Assisting in the evacuation / invacuation of the Cathedral in line with Cathedral procedures;
Escorting lost children & assisting them to be reunited with their groups/families in accordance with Cathedral procedures;
Proactively managing crowding visitors and queues, ensuring at all times that visitors remain informed and receive clear information;
Collecting feedback and survey results from visitors;
Willing to train other team members, after appropriate training themselves.

**Essential**:
A passion for working with the public is paramount with excellent customer service skills, ideally gained in a visitor-facing role in a busy environment

A friendly, calm and helpful disposition and the ability to deal appropriately with a range of people

Effective, confident and clear communication skills, both written and verbal

Active listening

Experience in cash handling and computerised till operations

Ability to solve problems, in particular to troubleshoot ticketing equipment issues, or expedite issues where appropriate

Accuracy

Observant

Honesty and integrity

Pro-active and ability to work as a member of a team

Able to work at heights and climb the steps of the cathedral’s indoor and outdoor galleries and work outside in all weather, as part of the regular duties

**Desirable**:
Advanced skills in a language other than English

The individual will be in sympathy with, and in their work support, the Christian aims and mission of St Paul’s Cathedral.

**Job Types**: Part-time, Fixed term contract
Contract length: 4 months
Part-time hours: 7 per week

**Salary**: £12.29 per hour

**Benefits**:

- Company pension
- Life insurance

Ability to commute/relocate:

- London, EC4M 8AD: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you currently have the right to work in the UK?

Work Location: In person

Application deadline: 06/07/2023
Reference ID: St Paul's Cathedral - Visitor Experience Assistant - Sunday


  • F&b Assistant

    1 month ago


    London, United Kingdom Lost Property St. Paul's - A Curio Collection by Hilton Full time

    **Job Ref**:DOM1173 **Branch**:Lost Property St. Paul's - A Curio Collection by Hilton **Location**:Lost Property St.Paul's, London (Central) **Salary/Benefits**:Competitive Salary + Service Charge + Company Benefits **Contract type**:Permanent **Hours**:Full Time **Posted date**:11/07/2023 **Closing date**:13/08/2023 **About the hotel** Curio...

  • St Paul’s Cathedral

    2 weeks ago


    London, United Kingdom The Church of England Full time

    We are currently seeking a Project Manager to help deliver a number of events during 2025 to mark the 80th anniversary of the end of the Second World War and the 60th anniversary of the state funeral of Sir Winston Churchill, which was held at St Paul’s. The Project Manager will be responsible for leading this project, from identifying requirements...


  • London, United Kingdom St Paul's Girls' School Full time

    Go to Homepage Open Search Vacancies Personal Assistant to the High Mistress Personal Assistant to the High Mistress Full time 40 hours per week, Monday to Friday Slightly reduced hours during the school holidays may be an option if desired Salary £46,000 St Paul’s Girls’ School is looking to appoint an enthusiastic individual to oversee all aspects of...


  • London, United Kingdom St Paul's Girls' School Full time

    Required as soon as possible Full time Permanent Salary circa £28,000 per annum, depending on experience St Paul’s Girls’ School is looking to appoint a General Maintenance Operative to join the Estates team. The Estates team is responsible for all infrastructure and maintenance of school buildings and grounds. **Desirable**: Pool Operator...


  • London, United Kingdom St Paul's Girls' School Full time

    Go to Homepage Open Search Vacancies Admissions Registrar Admissions Registrar Full time 40 hours per week Term time and an additional 6 weeks during school holidays Salary £41,200 (Full time equivalent £45,000) St Paul’s Girls’ School is looking to appoint an enthusiastic individual to oversee all aspects of the operation of the Admissions...

  • Project Manager

    5 days ago


    London, United Kingdom Redway HR Full time

    St Paul's Cathedral have an exciting opportunity for an experienced Project Manager to lead on events marking the 80th anniversary of the end of the Second World War and the 60th anniversary of the state funeral of Sir Winston Churchill. During the Second World War, St Pauls became renowned as an enduring national symbol of survival and resistance,...


  • London, United Kingdom St Paul's Girls' School Full time

    Required from August 2023 Salary £26,000 St Paul’s Girls’ School is seeking an enthusiastic and energetic individual to work as a Netball Specialist & PE Administrator to join a hard-working and thriving department at a high-achieving independent girls’ school. We are looking for a talented netball specialist with a passion to contribute to our...


  • London, United Kingdom St Paul's Girls' School Full time

    Required to start 18 April 2023 Term time only Salary £35,000 pro rata 3 days per week (One of these days must be a Friday) 08:10am-16:10pm Opportunity for additional hours during exam periods St Paul’s Girls’ School is looking for an enthusiastic specialist teacher to work with students on a 1:1 basis. This teaching role will be combined with that of...


  • London, United Kingdom St Paul's Girls' School Full time

    Go to Homepage Open Search Vacancies Director of Strategic Marketing Director of Strategic Marketing Some flexible working will be considered 25 days annual holiday plus public holidays Salary negotiable and will depend on skills and experience St Paul’s Girls’ School is looking to appoint a full-time Director of Strategic Marketing who will have...


  • London, United Kingdom St Paul's Girls' School Full time

    Required as soon as possible. Part time, 2-10 hours per week depending on regattas. Weekend working, PE sessions and in the holidays may be required for some events. £25 per hour St Paul’s Girls’ School is looking to appoint an additional rowing coach to support its vibrant rowing programme. Coaches require a sound technical knowledge of the rowing...


  • London, United Kingdom St Paul's Girls' School Full time

    Required from September 2023 Salary dependant on experience How to apply Follow the link to our careers site at Careers at St Paul’s Girls’ School for more information and to apply. Applications must include a full CV and cover letter and be received by midday on the specified closing date. **Closing date**: Friday 14 April 2023, noon **Interviews**:...


  • London, United Kingdom St Paul's Girls' School Full time

    Required from late August 2023 This is a one-year fixed term contract (with the opportunity to extend it to a further year) Salary £25,000 St Paul’s Girls’ School are seeking a full-time Music Technical Manager to join the school in late August 2023. This is a one-year fixed term contract (with the opportunity to extend it for a further year). This is...


  • London, United Kingdom St Paul's Girls' School Full time

    Go to Homepage Open Search Vacancies Development Database Manager Development Database Manager Full time 40 hours. The option also exists to discuss working term-time only plus 4 weeks as an alternative to all year round, with pro-rata salary. Salary circa £38,000 St Paul’s Girls’ School is looking to appoint a Development Database Manager to manage...


  • London, United Kingdom St Paul's Girls' School Full time

    Required as soon as possible. Plumbing or Mechanical based Full time Permanent Salary circa £33,000 per annum (depending on experience) St Paul’s Girls’ School is looking to appoint a Maintenance Operative Specialist to join the Estates team. The Estates team is responsible for all infrastructure and maintenance of school buildings and grounds. The...

  • Project Manager

    6 days ago


    London, United Kingdom Redway HR Full time

    St Paul's Cathedral have an exciting opportunity for an experienced Project Manager to lead on events marking the 80th anniversary of the end of the Second World War and the 60th anniversary of the state funeral of Sir Winston Churchill. During the Second World War, St Pauls became renowned as an enduring national symbol of survival and resistance, with...


  • London, United Kingdom St Paul's Girls' School Full time

    Required from September 2023 Salary dependent on experience The ability to convey their enthusiasm to highly able pupils of all ages in the school Enjoys leading and co-ordinating the work of a lively, interesting department with extensive supra-curricular commitments An efficient administrator who puts people first How to apply Follow the link to our...


  • London, United Kingdom St Paul's Girls' School Full time

    Required from September Full time, 40-hours per week, term time plus 5 weeks (41 weeks in total) 3-year fixed term contract **Salary**: £37,638 (£42,000 FTE) Part time may be considered (with salary pro-rated accordingly) May be required to work some evenings and weekends - Time off in lieu will be given for additional hours worked Employed by St...

  • Music Instructor

    2 weeks ago


    London, Greater London, United Kingdom St Paul's Cathedral School Full time

    This is an excellent opportunity for a committed and enthusiastic person to join one of the UK's most vibrant and successful prep school music departments. Music permeates the whole life of the school and is central to our ethos. After many excellent years' service, our clarinet/saxophone teacher will be retiring in July and we are therefore seeking an...


  • London, United Kingdom Independent Schools'​ Bursars Association Full time

    We are seeking an exceptional candidate who has a keen eye for detail, an enthisiastic planner, a compliance, legal or regulatory background and a genuine desire to work in a vibrant education setting. The candidate will report to the Bursar and work with key members of the SLT on a daily basis and occasionally present to governors.  As the complexity and...

  • Project Manager

    5 days ago


    City of London, Greater London, United Kingdom Redway HR Full time

    St Paul's Cathedral have an exciting opportunity for an experienced Project Manager to lead on events marking the 80th anniversary of the end of the Second World War and the 60th anniversary of the state funeral of Sir Winston Churchill. During the Second World War, St Pauls became renowned as an enduring national symbol of survival and resistance,...