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Visitor Experience Administration Officer

5 months ago

London, United Kingdom The Royal Opera House Full time

**Permanent position**
**Full time (40 hours per week) - £27,500 per annum**

**Based in: Covent Garden, London**

The Royal Opera House welcomes audiences to performances of ballet and opera and events in excess of 1 million per year. The Visitor Experience team ensures that everyone visiting and interacting with the organisation is warmly welcomed and receives the best possible service.

We are seeking to recruit a VE Administration Officer to join the Visitor Experience team and support with the smooth running of the department. This post will provide a high level of administrative support across the VE and Operations team (including Front of House, Tours, Box Office and Volunteers) as well as for the VE Senior Managers.
- Significant experience of office administration within a busy environment
- A high level of accuracy and attention to detail, especially regarding data and spreadsheets
- A good understanding of the scheduling and rostering needs of a busy department
- The ability to build relationships effectively with a wide range of people and at all levels in the organisation
- Strong organisational and time management skills, with the ability to prioritise and meet deadlines
- Very strong Microsoft Office skills (Word, Excel, Outlook, SharePoint, PowerPoint)

An understanding of the needs, priorities and working practices of a Theatre or Front of House operation is an advantage, but not essential. An interest in the arts and experience of working front of house in a theatre or arts organisation will be highly regarded.

**Interviews will be held in person at the Royal Opera House on Monday 17th and Tuesday 18th April 2023**

Applicants must have work authorisation for the UK.

No agencies please.