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Customer Service Advisor

3 months ago

Rosyth Fife, United Kingdom French Selection UK Full time €25,000

FRENCH SELECTION (FS)

Customer Service Administrator (6 month contract)

Salary: up to £25,000 per annum

Location: Rosyth, Scotland

Hybrid working 3 days in the office

6 month Fixed Term Contract

Ref: 8127CSA1

To apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference: 8127CSA1

Website:

A well-established provider in the scientific field.

Main duties:

To provide excellent customer service and administrative support.

The Role:

- To monitor the group email address and forward enquiries on appropriately

- To process returns and refunds

- To assist with the preparation of documents and reports

- To monitor delivery and tracking information and keep the customer informed

- To assist with processing orders in the system

The Candidate:

- Previous experience in customer service – Desirable

- Able to work in a fast-paced environment

- Proactive, confident and dynamic personality

- Excellent communication skills and a team player

- IT literate