Customer Service Representative
4 days ago
We are seeking a highly skilled and multilingual customer service professional to join our team at French Selection. As a French or German speaking customer service associate, you will be responsible for providing exceptional customer service and administrative support to our clients.
Main Responsibilities:- Respond to customer inquiries and resolve issues in a timely and professional manner
- Follow up on orders and ensure delivery status is updated regularly
- Advise customers on product suitability and provide recommendations
- Complete necessary administration and maintain accurate customer records
- Liaise with the servicing department to schedule installation and servicing
- Monitor customer feedback and provide suggestions for improvement
- Fluent in French or German (written and spoken)
- Previous experience in customer service
- Proactive, confident, and dynamic personality
- Excellent communication skills and a team player
- IT literate
Up to £30,000 per annum plus benefits, hybrid working, and the opportunity to work with a well-established provider in the scientific field.
Apply using our preferred format by visiting the French Selection website and searching for job reference: 8150 CS.
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