Customer Service Representative

2 weeks ago


Rosyth, United Kingdom Diligenta Full time
About the Role

We are seeking a skilled Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling inbound calls, and resolving customer inquiries in a timely and professional manner.

Key Responsibilities
  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Handle inbound calls, using your excellent communication and problem-solving skills to resolve customer concerns.
  • Work collaboratively with our team to ensure seamless customer experiences, using your knowledge of our products and services to provide accurate and helpful information.
  • Stay up-to-date with product knowledge and industry developments, using this knowledge to enhance customer experiences and drive sales.
  • Meet and exceed performance targets, using your skills and experience to drive customer satisfaction and loyalty.
What We Offer

We offer a competitive salary, comprehensive training, and opportunities for career development and growth. Our team is passionate about delivering exceptional customer experiences, and we are committed to creating a supportive and inclusive work environment.

About Diligenta

Diligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. We are dedicated to delivering exceptional customer service, using our unique technology solution to make a positive difference to the lives of millions of customers.

We are proud to be a subsidiary of Tata Consultancy Service (TCS), part of the Tata Group. Our team is passionate about innovation, customer service, and client satisfaction, and we are committed to creating a supportive and inclusive work environment.



  • Rosyth, United Kingdom French Selection Full time

    About the Role:We are seeking a highly skilled and multilingual Customer Service Representative to join our team at French Selection. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and administrative support to our clients.Main Responsibilities:Respond to customer inquiries and resolve issues...


  • Rosyth, United Kingdom French Selection Full time

    About the Role:We are seeking a highly skilled and multilingual Customer Service Representative to join our team at French Selection. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and administrative support to our clients.Main Responsibilities:Respond to customer inquiries and resolve issues...


  • Rosyth, United Kingdom CV-Library Full time

    French Speaking Customer Service Representative We're looking to have a chat with people that are fluent in French and English with a passion for helping and supporting customers for a new full time permanent opportunity based in Dunfermline however the role is hybrid only 2 days in the office. Location - Dunfermline - Hybrid - 2 days office and 3...


  • Rosyth, United Kingdom CV-Library Full time

    German Speaking Customer Service Representative We're looking to have a chat with people that are fluent in German and English with a passion for helping and supporting customers for a new full time permanent opportunity based in Dunfermline however the role is hybrid only 2 days in the office. Location - Dunfermline - Hybrid - 2 days office and 3...


  • Rosyth, United Kingdom search Full time

    German Speaking Customer Service RepresentativeWe're looking to have a chat with people that are fluent in German and English with a passion for helping and supporting customers for a new full time permanent opportunity based in Dunfermline however the role is hybrid only 2 days in the office. Location - Dunfermline - Hybrid - 2 days office and 3 days at...


  • Rosyth, United Kingdom search Full time

    French Speaking Customer Service RepresentativeWe're looking to have a chat with people that are fluent in French and English with a passion for helping and supporting customers for a new full time permanent opportunity based in Dunfermline however the role is hybrid only 2 days in the office. Location - Dunfermline - Hybrid - 2 days office and 3 days at...


  • Rosyth, United Kingdom search Full time

    French Speaking Customer Service RepresentativeWe're looking to have a chat with people that are fluent in French and English with a passion for helping and supporting customers for a new full time permanent opportunity based in Dunfermline however the role is hybrid only 2 days in the office. Location - Dunfermline - Hybrid - 2 days office and 3 days at...


  • Rosyth, United Kingdom search Full time

    German Speaking Customer Service RepresentativeWe're looking to have a chat with people that are fluent in German and English with a passion for helping and supporting customers for a new full time permanent opportunity based in Dunfermline however the role is hybrid only 2 days in the office. Location - Dunfermline - Hybrid - 2 days office and 3 days at...


  • Rosyth, United Kingdom French Selection Full time

    Job Title: French or German Speaking Customer Service AssociateWe are seeking a highly skilled and multilingual customer service professional to join our team at French Selection. As a French or German speaking customer service associate, you will be responsible for providing exceptional customer service and administrative support to our clients.Main...


  • Rosyth, United Kingdom French Selection Full time

    Job Title: French or German Speaking Customer Service AssociateWe are seeking a highly skilled and multilingual customer service professional to join our team at French Selection. As a French or German speaking customer service associate, you will be responsible for providing exceptional customer service and administrative support to our clients.Main...


  • Rosyth, United Kingdom French Selection Full time

    Job Title: French or German Speaking Customer Service AssociateWe are seeking a highly skilled and multilingual Customer Service Associate to join our team at French Selection. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues in a...


  • Rosyth, United Kingdom French Selection Full time

    Job Title: French or German Speaking Customer Service AssociateWe are seeking a highly skilled and multilingual Customer Service Associate to join our team at French Selection. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues in a...


  • Rosyth, United Kingdom Wesco Full time

    As a Representative - Outside Sales, you will be responsible for developing new prospects and interacting with assigned customers to increase sales and margin of the company's products and/or services. Your primary focus will be face-to-face selling and account management activities to meet sales revenue goals by assessing customer needs and suggesting...


  • Rosyth, United Kingdom Indeed Flex Full time

    **Note**: This job is for Indeed Flex, but will take place at a client's worksite. **Join Indeed Flex as a Customer Service Advisor with Sainsbury's Bank for a 9 month full-time opportunity in Rosyth!** **Salary**:£23,250, increasing to £23,750 after probation period + excellent benefits. **Start date**:Monday 3rd June - You must be available for 3...


  • Rosyth, United Kingdom Sainsburys Full time

    **Customer Service Advisor** - 230003DX) **Customer Service Advisor** **_Rosyth & Edinburgh_** **What we’re offering** **£21,750 increasing to £22,250 after probation period and to £23,500 after 1 years’ service** **+ Excellent benefits** - The option to earn a discretionary bonus payment of up to 10% of your base salary - A minimum 10% discount...


  • Rosyth, United Kingdom Sainsburys Full time

    **Customer Service Advisor** - 230003ZC) **Customer Service Advisor** **_Rosyth & Edinburgh_** **What we’re offering** **£21,750 increasing to £22,250 after probation period and to £23,500 after 1 years’ service** **+ Excellent benefits** - The option to earn a discretionary bonus payment of up to 10% of your base salary - A minimum 10% discount...


  • Rosyth, United Kingdom Sainsburys Full time

    **Customer Service Advisor** - 230004HD) **Customer Service Advisor** **_ Rosyth & Edinburgh_** **What we’re offering** **£21,750 increasing to £22,250 after probation period and to £23,500 after 1 years’ service** **+ Excellent benefits** - The option to earn a discretionary bonus payment of up to 10% of your base salary - A minimum 10% discount...


  • Rosyth, Fife, United Kingdom Sainsbury's Supermarkets Ltd Full time

    Customer and Trading Manager - ConvenienceEmbark on a rewarding retail management career with Sainsbury's Supermarkets Ltd. Our convenience stores offer a perfect platform to develop essential skills and more.As a Customer and Trading Manager, you will be responsible for overseeing store operations during your shift, ensuring seamless customer experiences,...


  • Rosyth, Fife, United Kingdom Sainsbury's Supermarkets Ltd Full time

    Customer and Trading Manager - ConvenienceEmbark on a rewarding retail management career with Sainsbury's Supermarkets Ltd. Our convenience stores offer a perfect platform to develop essential skills and more.As a Customer and Trading Manager, you will be responsible for overseeing store operations during your shift, ensuring seamless customer experiences,...


  • Rosyth, Fife, United Kingdom Sainsbury's Supermarkets Ltd Full time

    Customer and Trading Manager - ConvenienceEmbark on a rewarding retail management career with Sainsbury's Supermarkets Ltd. Our convenience stores offer a perfect environment to develop essential skills and more.As a Customer and Trading Manager, you will be responsible for overseeing store operations during your shift, ensuring seamless customer...