![Bella and Duke Ltd.](https://media.trabajo.org/img/noimg.jpg)
Customer Care Advisor(S)
2 months ago
We’re looking for passionate and forward thinking individuals to be a part of our customer care team.
We are proud to bring you a fantastic opportunity to join our Customer care team as a customer care advisor. As the first point of contact for our customers (the Pack as we know them) you’ll be energetic, enthusiastic, and willing to go the extra mile, every time, whether you’re conducting a welcome call or helping one of our Pack with an enquiry.
**Every day will be different, but here are some of the highlights**
- Speaking with our new customers, welcoming them to the Pack and helping them get the best from their journey with Bella & Duke
- Contacting our current customers to introduce them to our growing range of products whilst identify up/cross-sell opportunities to maximise account profitability
- Building a relationship with customers, encouraging retention, and helping them manage their subscriptions
- Be a brilliant problem solver for our customers, and an ambassador for raw food and pet wellness
**Our ideal customer care advisor will**
- Be a brilliant problem solver for our customers, and an ambassador for raw food and pet wellness
- Be comfortable working to and delivering KPIs/targets
- Have excellent communication skills and the ability to build positive relationships with customers and colleagues, ideally have experience within a call centre or customer facing environment.
- Be computer literate and have experience of working in a fast-paced customer focused team.
**About Bella & Duke**
We created Bella & Duke to do one thing: to help pet owners give pets the healthy, happy, and long lives that they deserve. We are a market leading raw pet food company with a vision of improving overall pet health and wellness with a focus on nutrition and pet behaviour.
As a fast-growing company, with an annual growth rate of 100%, we are looking for people to join our mission and bring their expertise to our business to help us continue to grow and improve what we offer to our customers.
**Where & when you’ll be working**
The positions available are full-time, permanent and primarily based at Parklife, our pet friendly office in Rosyth. Operational hours are between 09.00 and 18.00 Monday to Saturday (Subject to change), with the requirement to work 5 days over 6. On successful completion of the initial training period, there are opportunities to move to hybrid working.
**Salary & Benefits**
In return for your hard work, we offer a competitive starting salary of £21,255.00 per annum.
At Parklife, not only is it a pet-friendly office but provides the following benefits to our pack:
- Free on-site parking
- A full kitchen available to use, equipped with fridge, cooker, microwave and coffee machine
- Offering of hot and cold beverages with an array of healthy snacks, free of charge
- Wellness Wednesdays - we provide our pack with a healthy lunch
- Staff discount
- Above all, we provide a diverse and inclusive working environment
**How to apply**
**Job Types**: Full-time, Permanent
**Salary**: £21,255.00 per year
**Benefits**:
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
- Sick pay
Work Location: Hybrid remote in Rosyth, KY11 2UT
-
Customer Care Advisor(S)
2 months ago
Rosyth, United Kingdom Bella and Duke Ltd. Full timeWe’re looking for passionate and forward thinking individuals to be a part of our customer care team. We are proud to bring you a fantastic opportunity to join our Customer care team as a customer care advisor. As the first point of contact for our customers (the Pack as we know them) you’ll be energetic, enthusiastic, and willing to go the extra mile,...
-
Customer Care Advisor(S)
3 months ago
Rosyth, United Kingdom Bella and Duke Ltd. Full timeWe’re looking for passionate and forward thinking individuals to be a part of our customer care team. We are proud to bring you a fantastic opportunity to join our Customer care team as a customer care advisor. As the first point of contact for our customers (the Pack as we know them) you’ll be energetic, enthusiastic, and willing to go the extra mile,...
-
Customer Service Advisor
3 months ago
Rosyth, United Kingdom Sainsburys Full time**Customer Service Advisor** - 230003DX) **Customer Service Advisor** **_Rosyth & Edinburgh_** **What we’re offering** **£21,750 increasing to £22,250 after probation period and to £23,500 after 1 years’ service** **+ Excellent benefits** - The option to earn a discretionary bonus payment of up to 10% of your base salary - A minimum 10% discount...
-
Customer Service Advisor
3 months ago
Rosyth, United Kingdom Sainsburys Full time**Customer Service Advisor** - 230003ZC) **Customer Service Advisor** **_Rosyth & Edinburgh_** **What we’re offering** **£21,750 increasing to £22,250 after probation period and to £23,500 after 1 years’ service** **+ Excellent benefits** - The option to earn a discretionary bonus payment of up to 10% of your base salary - A minimum 10% discount...
-
Customer Service Advisor
3 months ago
Rosyth, United Kingdom Sainsburys Full time**Customer Service Advisor** - 230004HD) **Customer Service Advisor** **_ Rosyth & Edinburgh_** **What we’re offering** **£21,750 increasing to £22,250 after probation period and to £23,500 after 1 years’ service** **+ Excellent benefits** - The option to earn a discretionary bonus payment of up to 10% of your base salary - A minimum 10% discount...
-
Customer Service Advisor
3 months ago
Rosyth, United Kingdom Indeed Flex Full time**Note**: This job is for Indeed Flex, but will take place at a client's worksite. **Join Indeed Flex as a Customer Service Advisor with Sainsbury's Bank for a 9 month full-time opportunity in Rosyth!** **Salary**:£23,250, increasing to £23,750 after probation period + excellent benefits. **Start date**:Monday 3rd June - You must be available for 3...
-
HSE Advisor
2 months ago
Rosyth, United Kingdom Oceaneering Full timeJOB DESCRIPTION Company Profile Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a...
-
Veterinary Receptionist/animal Care Assistant
3 months ago
Rosyth, United Kingdom Vetrica Ltd Full time**Are you a qualified Animal Care Assistant with excellent customer service skills?** **Are you a looking for a career where no 2 days are the same?** If you have answered 'yes' to any of the above questions, then we have an opportunity for you! **Who we are**: We are Vetrica - a well established, independently owned practice based in Rosyth. We have...
-
Call Centre Advisor
2 months ago
Rosyth, United Kingdom Indeed Flex Full time**Note**: This job is for Indeed Flex, but will take place at a client's worksite. **Join Indeed Flex as a Customer Service Advisor with Sainsbury's Bank for a 9 month full-time opportunity in Rosyth!** **Salary**:£23,250, increasing to £23,750 after probation period + excellent benefits. **Shift**:Shift patterns change every 4 weeks and are...
-
Bilingual Customer Service Associate
3 months ago
Rosyth, United Kingdom French Selection Full timeRosyth Ref: 8125CS **COMPANY PROFILE** Our client is a well-established provider in the scientific field. **RESPONSIBILITIES** **Bilingual Customer Service Associate (Spanish Or German Speaking)** **Salary: up to £30,000 p.a. + Benefits** **Location: Rosyth, Scotland** At commutable distance from: Edinburgh, Glasgow, Dundee, Perth, Stirling, Falkirk,...
-
Customer Service Administrator
3 months ago
Rosyth, United Kingdom French Selection Full timeRosyth Ref: 8127CSA **COMPANY PROFILE** Our client is a well-established provider in the scientific field. ** 6 MONTH CONTRACT ** **RESPONSIBILITIES** **Customer Service Administrator (6-month FTC)** **Salary: up to £25,000 p.a.** **Location: Rosyth, Scotland** At commutable distance from: Edinburgh, Glasgow, Dundee, Perth, Stirling, Falkirk,...
-
Technical Services Advisor
3 months ago
Rosyth, United Kingdom Mowi Canada West Full timeWe have an exciting opportunity for an enthusiastic Technical Services Advisor to join our well established, dynamic and growing technical services team. This permanent position is well suited to an individual that is looking to advance their career in the food safety/quality and legality sector and gain hands-on experience in a thriving and supportive...
-
Sales Assistant
3 months ago
Rosyth, United Kingdom Bayne`s the family bakers Full time**Sales Assistant - Rosyth** You will be given various shifts - which will change week to week and will include weekends (when rostered on) - between 5 am and 5:30 pm - any 5 days from 7. 16 & 30 Hour contracts available (although additional hours may be available). £10.60 per hour plus an excellent benefits package (see below). In this role, you will...
-
HSE Advisor
2 months ago
Rosyth, United Kingdom Oceaneering International Full timeCompany Profile Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs....
-
Senior Sales Assistant
3 months ago
Rosyth, United Kingdom Bayne`s the family bakers Full time**Senior Sales Assistant - Rosyth** You will be given various shifts - which will change week to week and will include weekends (when rostered on) - between 5 am and 5:30 pm - any 5 days from 7. 24 hours per week (although additional hours may be available). £11.09 per hour plus an excellent benefits package (see below). In this role, you will be...
-
Sales Assistant
3 months ago
Rosyth, United Kingdom Bayne`s the family bakers Full time**Sales Assistant - Rosyth** - **You will be given various shifts - which will change week to week, and will include weekends - between 5:00am and 5:00pm - any 5 days from 7.**_ **16 & 30 Hour contract available **_(although overtime may be available)_ **£10.60 per hour plus an excellent benefits package (see below).** **In this role, you will be...
-
Sales Assistant
3 months ago
Rosyth, United Kingdom Bayne`s the family bakers Full time**Sales Assistant - Rosyth** - **You will be given various shifts - which will change week to week, and will include weekends - between 5:00am and 5:00pm - any 5 days from 7.**_ **16 hours **_(although overtime may be available)_ **£10.60 per hour plus an excellent benefits package (see below).** **In this role, you will be required to stand for long...
-
Customer Team Member
2 months ago
Rosyth, United Kingdom Coop Full time**Customer Team Member** - Location: Castlandhill Road, Rosyth, KY11 2PZ- Pay: £12.00 per hour- Contract: 12 hours per week + regular overtime, permanent, part time- Working pattern: 3pm to 10pm, Saturday and Sunday, to be discussed at interview. This role will include work on our Post Office Counters- Full, paid training provided- - You must be aged 18 or...
-
Customer Team Member
2 months ago
Rosyth, United Kingdom Coop Full time**Customer Team Member** - Location: 28 Lt. Sales Avenue, Harbour Drive, Dalgety Bay, KY11 9GB- Pay: £12.00 per hour- Contract: 16 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (from 5:45am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview- Full, paid...
-
Customer Team Leader
3 months ago
Rosyth, United Kingdom Coop Full time**Customer Team Leader** - Location: 28 Lt. Sales Avenue, Harbour Drive, Dalgety Bay, KY11 9GB- Pay: £13.32 per hour- Contract: 24 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings of 5:45am (store opening), afternoons, late evenings of 10pm (store closing) and weekends, to be discussed at...