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Customer Service Support

2 months ago

Tamworth, United Kingdom Pertemps Tamworth Full time
Customer ServiceSupportTamworth BasedTemporary to permanent opportunityMonday to Friday  8:30am – 16:30pmPayrate: £8.60 - £11.44 (Age dependant)Are you looking for an exciting opportunity to join a new and vibrant team in a rapidly growing business as a customer service advisor. Full training is provided within the role, no experience required.Responsibilities:
  • Handle inbound and outbound calls to schedule installation appointments with customers
  • Manage and update appointment schedules on inhouse booking system
  • Address customer inquiries and concerns, providing solutions or escalating issues as necessary
  • Maintain a high level of professionalism and customer service during all interactions
Requirements:
  • Strong communication skills both verbal and written
  • Computer literate; Proficient on all Microsoft packages
  • Ability to work effectively as part of a team
  • Positive attitude and a commitment to delivering outstanding customer service.
Apply now or call Pertemps Tamworth for further details.