Logistics Service Co-ordinator

7 months ago


Tamworth, United Kingdom Crown SDS (Service Delivery Solutions) Full time

**Logistics Service Coordinator Role**

Crown SDS are offering an excellent opportunity to be part of a great team environment in a rapidly growing business.

Reporting to the Regional Logistics Front Line Manager, you will be responsible for providing a cost effective, reliable, efficient, and sustainable delivery service meeting the customers’ needs and in line with the company’s profit margin objectives.

Working Hours - Monday to Friday (40 hours per week)

Salary starting at £27,000 pa with potential to increase after probation

**Role**
- Allocation of work to drivers in a proactive, pre-planned manner and eliminate where possible the reactive nature of same-day allocation
- Providing an excellent service by meeting on-time deliveries/time windows and all customer specific delivery SLA’s
- Develop and maintain good relationships with all drivers that encourages constant 2-way communication
- To respond appropriately and professionally to all end customer and driver requests/correspondence
- Proactively communicate with end customer and drivers during end-to-end process of our service provision through progress chasing
- Full ownership of driver costing, negotiations, supplier charge process’
- Initiate and implement optimising of new scheduled plans/routes to drive efficiencies
- Identify all recruitment needs for your specific area of focus
- Manage driver fleet on performance of collection/delivery times and live reporting of data on driver app

**Responsibilities and duties include (but not exclusive to)**:

- To deliver an excellent service through effective planning of driver resource, routes and execution of plan
- Maximise profitability of all drivers/jobs/accounts under your ownership
- Ensure driver compliance with driver app
- Answering driver and customer calls
- Management of driver roster - leave/VOR/van maintenance
- Maintenance and housekeeping of scheduler & driver pricing
- Processing of invoice queries, driver discrepancy processes
- Management of driver fleet, CX driver and third parties
- Using Margin and Service Performance reporting functions to identify and drive ‘Continuous Improvement’ on your area
- Full ownership, autonomy and accountability of your allocated area in service, cost and performance

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00-£28,750.00 per year

**Benefits**:

- Company pension
- Health & wellbeing programme
- On-site parking
- Sick pay
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Tamworth, B78 3HH: reliably commute or plan to relocate before starting work (required)

Work Location: In person



  • Tamworth, United Kingdom Cast UK Limited Full time

    Sales Account Co-ordinator Tamworth £25,116 + Bonus Are you ready to take the next step in your career and join a dynamic, market-leading company? We're working on behalf of a well-established business based in Tamworth to find a motivated and detail-oriented Sales Account Co-ordinator to join their thriving team. If you have a passion for customer...


  • Tamworth, United Kingdom CV-Library Full time

    Sales Account Co-ordinator Tamworth £25,116 + Bonus Are you ready to take the next step in your career and join a dynamic, market-leading company? We're working on behalf of a well-established business based in Tamworth to find a motivated and detail-oriented Sales Account Co-ordinator to join their thriving team. If you have a passion for...


  • Tamworth, United Kingdom Cast Uk Limited Full time

    Sales Account Co-ordinator Tamworth £25,116 + Bonus Are you ready to take the next step in your career and join a dynamic, market-leading company?We're working on behalf of a well-established business based in Tamworth to find a motivated and detail-oriented Sales Account Co-ordinator to join their thriving team.If you have a passion for customer service,...

  • Logistics Coordinator

    6 months ago


    Tamworth, United Kingdom Bishopsgate Specialist Logistics & Installations Full time

    Logistics Co-Ordinator **Responsibilities**: - Planning of daily work schedule and routing the drivers run when Transport Manager on annual leave. - Managing and chasing delivery and driver documentation. - Transporting or collecting good where applicable - Complete driver De-briefs and any transport based admin duties as required - Tool and equipment...


  • Tamworth, United Kingdom Stormking Full time

    EPW2 **JOB TITLE**: Customer Service Co-ordinator **LOCATION**:Tamworth **HOURS**: 08:30 - 17:00 Monday to Thursday, 08:30 - 16:00 Friday Job Purpose: Key Accountabilities: - Collate information relating to customer queries including photo’s, plot numbers and order numbers and then create Customer Service tickets to ensure all customer queries are...


  • Tamworth, United Kingdom Crown SDS (Service Delivery Solutions) Full time

    **Transport Operations Co-ordinator working night shifts** Crown SDS are offering an excellent opportunity to be part of a great team environment in a rapidly growing business. To provide a cost effective, reliable, efficient and sustainable delivery service meeting the customers’ needs and in line with the Company’s objectives. Shift pattern is 4 on 4...


  • Tamworth, United Kingdom Pertemps Tamworth Full time

    A full time office based position is available for an experienced and ambitious customer service / sales support clerk for a corporate client based in Tamworth. The role of a Sales Support co-ordinator will focus on order processing for a portfolio of clients providing exceptional consultative insights to anticipate specific customer needs and increase...


  • Tamworth, United Kingdom Crown SDS (Service Delivery Solutions) Full time

    **Transport Operations Co-ordinator working night shifts** Crown SDS are offering an excellent opportunity to be part of a great team environment in a rapidly growing business. To provide a cost effective, reliable, efficient and sustainable delivery service meeting the customers’ needs and in line with the Company’s objectives. Shift pattern is 4 on 4...


  • Tamworth, United Kingdom Crown SDS (Service Delivery Solutions) Full time

    **Transport Operations Co-ordinator working night shifts** Crown SDS are offering an excellent opportunity to be part of a great team environment in a rapidly growing business. To provide a cost effective, reliable, efficient and sustainable delivery service meeting the customers’ needs and in line with the Company’s objectives. Shift pattern is 4 on 4...


  • Tamworth, United Kingdom CV-Library Full time

    A full time office based position is available for an experienced and ambitious customer service / sales support clerk for a corporate client based in Tamworth.  The role of a Sales Support co-ordinator will focus on order processing for a portfolio of clients providing exceptional consultative insights to anticipate specific customer...

  • Sales Co-ordinator

    2 weeks ago


    Tamworth, United Kingdom Pertemps Tamworth Full time

    Our client who has been established for over 50 years have an exciting new role to work within their team as a sales support to the co-ordinators.  The company boasts an impressive catalogue of products and systems in a variety of manufacturing industries.  Reporting to the Sales team  the role of Sales Support will be responsible for providing...

  • Sales Co-ordinator

    7 days ago


    Tamworth, United Kingdom Pertemps Tamworth Full time

    Our client who has been established for over 50 years have an exciting new role to work within their team as a sales support to the co-ordinators. The company boasts an impressive catalogue of products and systems in a variety of manufacturing industries. Reporting to the Sales team  the role of Sales Support will be responsible for providing quotations...

  • Sales Co-ordinator

    2 weeks ago


    Tamworth, United Kingdom CV-Library Full time

    Our client who has been established for over 50 years have an exciting new role to work within their team as a sales support to the co-ordinators.  The company boasts an impressive catalogue of products and systems in a variety of manufacturing industries.  Reporting to the Sales team  the role of Sales Support will be responsible...

  • Data Entry

    6 months ago


    Tamworth, United Kingdom Stormking Full time

    **EPW1** **Data Entry / Customer Service Co-Ordinator** **Stormking** **Location: Tamworth** **Reports to Customer Service Manger** **Key Accountabilities** - Data Entry coordinator required to input, update and maintain data held on computer systems relating to sales and client information, using spreadsheets and word processor software. - Processing...


  • Tamworth, United Kingdom Stormking Full time

    EPW1_ **JOB TITLE**: Commercial Co-Ordinator **SITE LOCATION**: Tamworth **REPORTS TO**: Customer Service Manager **HOURS**:08:30 - 17:00 Monday to Thursday, 08:30 - 16:00 Friday. Job Purpose: This role is responsible for processing customer orders and call off’s accurately and efficiently. You will also be responsible for liaising directly with...


  • Tamworth, Staffordshire, United Kingdom Service Care Solutions Ltd Full time

    SERVICE CARE SOLUTIONS LTD seeks a dedicated Key Worker in SEND Services to co-ordinate the assessment of need and development of education, health & care plans.The successful candidate will work closely with individuals with SEND, their families, and relevant agencies to identify innovative options and develop tailored strategies to achieve agreed...


  • Tamworth, United Kingdom The Best Connection Employment Group Full time

    Job Role - Collating information relating to customer queries including photo’s, plot numbers and order numbers and then create Customer Service tickets to ensure all customer queries are logged and actioned - Co-ordinating the response to resolve customer queries liaising with various teams including commercial, production planning, transport planning and...

  • Logistics Coordinator

    6 months ago


    Tamworth, United Kingdom Fleet Evolution Full time

    Based on the outskirts of Tamworth, Fleet Evolution are a specialist vehicle fleet management and employee benefits company supplying and managing a growing fleet of vehicles to national companies. Due to an upsurge in the volume of vehicles we manage and a significant period of growth and opportunity in vehicle sales and order volumes, we are looking to add...


  • Tamworth, Staffordshire, United Kingdom Service Care Solutions Full time

    Disability Support Services ManagerService Care Education is seeking a highly skilled Disability Support Services Manager to work within the Staffordshire Council on a 3-month contract. This role involves overseeing the coordination of support for adults and children with special educational needs & disability.Key Responsibilities:Co-ordinate, facilitate,...


  • Tamworth, United Kingdom Service Care Solutions Full time

    About the RoleService Care Solutions is a leading provider of education and healthcare services, and we are currently seeking a SEND Keyworker to join our team. As a SEND Keyworker, you will play a vital role in supporting individuals with special educational needs and disabilities (SEND) and their families, promoting independence and tailored progress.Job...