Customer Support Specialist
6 days ago
We are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Tamworth, United Kingdom.
Key Responsibilities:- Handle customer inquiries and resolve issues in a timely and professional manner.
- Provide accurate and up-to-date information about our products and services.
- Work closely with other departments to ensure customer satisfaction and resolve complex issues.
- Process customer orders and manage account information with attention to detail.
- Keep records of customer interactions and follow-up tasks to ensure seamless service.
- Previous experience in a customer service role is highly valued.
- Excellent communication and problem-solving skills to handle high-volume queries.
- Proficiency in Microsoft Office and CRM systems to manage customer data effectively.
- Ability to work independently and as part of a team to achieve customer satisfaction.
- Flexible working hours, including weekends, to accommodate customer needs.
- Competitive salary with performance-based incentives to recognize exceptional service.
- Pension scheme and healthcare benefits to support overall well-being.
- Training and development opportunities to enhance skills and knowledge.
- Supportive work environment with clear career progression to help you grow.
- Flexible working options to balance work and personal life.
If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, we encourage you to apply for the Customer Service Advisor position in Tamworth.
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