Repairs Resolution Officer
2 weeks ago
Role Purpose Act as the first point of contact for residents contacting Lewisham via different channels (Telephone and email) to report repair issues to their homes. To provide an effective, flexible and comprehensive administrative support service for the Responsive Repairs Service.Responsibilities To act as first point of contact for residents to receive and resolve calls from internal and external customers including Raising repairs orders; variation requests, no access reports, requests for additional jobs and provide detailed advice to customer.To undertake administrative tasks for the Repairs department: supporting the responsive repairs, work scheduling and contact centreMonitor, chase-up and co-ordinate repair work orders until completed. Prepare progress notes, orders and relevantUndertake data entry tasks as required and any other duties commensurate to the role as directed by the repairs managementUpkeep of system data for all responsive repair orders. Capture and resolve errors and manage exceptions as highlighted Requirements Previous experience of working in a Contact Centre managing high call volumesBasic knowledge of building maintenanceAdministration experience within a Repairs environmentExperience working with Housing Association or CouncilsContract Initial 3 to 6 month contract with the opportunity to extend PAYE VIA UMBRELLA Monday to Friday 9am to 5pm (Hybrid position)If you are interested in this position APPLY NOW
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Repairs Resolution Officer
2 weeks ago
London, United Kingdom Hatched Recruitment Group Full timeRepairs Resolution Officer Southwark Job RoleTo support the Repairs Resolution Manager in the implementation of systems, policies and processes which encourage 'right first time' service delivery.To investigate and respond to Stage 1 complaints made under the Council's Corporate Complaints process and Member enquiries.To carry out investigations in line with...
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Repairs Resolution Officer
2 weeks ago
London, United Kingdom Brackenberry Full timeWe are working closely alongside a Local Authority in Southwark to assist with the appointment of a Repairs Resolution Officer on a 3month contract highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Rate of Pay: 18.11 23.54 per Hour Responsibilities: Strive to support the achievement of an...
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Complaints Officer
6 months ago
London, United Kingdom Cleantech People Full time**What's involved with this role**: **Job Ref: Southwark RQ1257644** **_Hybrid working_** The Repairs team requires a Repairs Resolution Officer/Complaints Officer to investigate and respond to stage one complaints and membe'rs enquiries. It is essential that you have exceptional customer service, along with previous experience of repairs and/or...
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Repairs Resolution Officer
8 months ago
London, United Kingdom MMP Consultancy Full timeMMP Consultancy are looking to recruit a Repairs Resolution Officer on a Temporary Basis based in South East London. - Have direct contact with customers either by telephone or face to face - deal with general queries and enquiries, and resolve any form of customer dissatisfaction - Monitor the implementation of decisions and recommendations arising from...
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Information Officer Role for NHS Resolution
2 weeks ago
London, Greater London, United Kingdom NHS Resolution Full timeJob DescriptionThe Knowledge and Information Management team at NHS Resolution consists of a team of nine covering Knowledge, Information, and Records Management. The successful candidate will work collaboratively with other teams and have excellent organisational skills. Main Responsibilities• Collaborating with teams to manage document repositories•...
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Repairs Resolution Officer
7 months ago
London, United Kingdom Flicky Pubs Ltd Full time**Responsibilities** To coordinate operational service requests from various sources and completions for works, including the management and distribution of work instructions direct to front line operational staff and or contractors To manage and maintain operational information in all Business Unit(s) IT systems and to maintain and operate computerised...
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Repairs Resolution Officer
7 months ago
London, United Kingdom dva social care Full time**Responsibilities** To coordinate operational service requests from various sources and completions for works, including the management and distribution of work instructions direct to front line operational staff and or contractors To manage and maintain operational information in all Business Unit(s) IT systems and to maintain and operate computerised...
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Repairs Resolution Officer
7 months ago
London, United Kingdom The Maple Hotel Full time**Responsibilities** To coordinate operational service requests from various sources and completions for works, including the management and distribution of work instructions direct to front line operational staff and or contractors To manage and maintain operational information in all Business Unit(s) IT systems and to maintain and operate computerised...
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Repairs Resolution Officer
7 months ago
London, United Kingdom Ritz Farringdon Full time**Responsibilities** To coordinate operational service requests from various sources and completions for works, including the management and distribution of work instructions direct to front line operational staff and or contractors To manage and maintain operational information in all Business Unit(s) IT systems and to maintain and operate computerised...
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Repairs Resolution Officer
7 months ago
London, United Kingdom The Maple Hotel Full time**Responsibilities** To coordinate operational service requests from various sources and completions for works, including the management and distribution of work instructions direct to front line operational staff and or contractors To manage and maintain operational information in all Business Unit(s) IT systems and to maintain and operate computerised...
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Repairs Resolution Professional
1 week ago
London, Greater London, United Kingdom Vox Network Consultants Full timeAt Vox Network Consultants, we're seeking a highly skilled Repairs Resolution Professional to join our team. This role is an excellent opportunity to work in a dynamic environment where you'll be the first point of contact for residents reporting repair issues.The estimated salary for this position is £25,000 - £30,000 per annum, depending on experience....
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Repairs Resolution Coordinator
3 days ago
London, Greater London, United Kingdom Hatched Recruitment Group Full timeWe are currently seeking a highly skilled Contract Officer to join our team at Hatched Recruitment Group.Job Summary:This is an exciting opportunity for a motivated individual to work with our clients across various sectors, delivering high-quality projects and services.About the Role:As a Contract Officer, you will be responsible for supporting the...
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Office Administrator
7 days ago
London, UK, United Kingdom RESOLUTION FOUNDATION Full timeThe Resolution Foundation is looking for a proactive and highly organised Administrator to join our team to help ensure the smooth organisation of our day-to-day operations. This is an exciting time to join our organisation as we build on the success of our recent Economy 2030 Inquiry, welcome a new Chief Executive and embark on a major study of the lives...
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Repairs Resolution Officer
7 months ago
London, United Kingdom Pertemps Network Group Full time**Job Description**: **Role Purpose** **Responsibilities** - To act as first point of contact for residents to receive and resolve calls from internal and external customers including Raising repairs orders; variation requests, no access reports, requests for additional jobs and provide detailed advice to customer.- To undertake administrative tasks for the...
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Residential Repairs Officers
2 weeks ago
London, Greater London, United Kingdom CV-Library Full timeJob Title: Residential Repairs OfficersWe are seeking experienced Residential Repairs Officers to join our team in London.About the Company:Nottinghill Genesis is a leading provider of housing services in London, committed to delivering high-quality repair and maintenance services to our residents.About the Role:Action urgent repairs to ensure timely...
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Repairs Resolution Officer
4 weeks ago
South East London, United Kingdom Vox Network Consultants Full timeRole Purpose Act as the first point of contact for residents contacting Lewisham via different channels (Telephone and email) to report repair issues to their homes. To provide an effective, flexible and comprehensive administrative support service for the Responsive Repairs Service. Responsibilities To act as first point of contact for residents to...
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Repairs Resolution Officer
4 weeks ago
South East London, United Kingdom CV-Library Full timeRole Purpose Act as the first point of contact for residents contacting Lewisham via different channels (Telephone and email) to report repair issues to their homes. To provide an effective, flexible and comprehensive administrative support service for the Responsive Repairs Service. Responsibilities To act as first point of contact for...
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Family Law Specialist
3 days ago
London, Greater London, United Kingdom Resolution Full timeAbout ResolutionResolution is an award-winning leading firm of specialist family law solicitors based in Chancery Lane, London. The successful candidate will have experience of private family law work and a genuine interest in family law.Firm OverviewThe firm is highly regarded and recognised by both the Legal 500 and Chambers and Partners as one of the...
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Business Officer
6 months ago
London, United Kingdom Novax Recruitment Ltd Full time**Business Officer / Resolutions** **Newham** **£24-£26 P/H (Umbrella)** **3 Months +** **Office based 5 days per week** We are currently looking for a experienced Business Officer / Resolutions to investigate and respond to all Member Enquiries, Stage 1, stage 2 complaints and Housing Ombudsman cases. **Experience needed** - Experience of working in...
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Newly Qualified Solicitor for Family Law
2 weeks ago
London, Greater London, United Kingdom Resolution Full timeIn pursuit of excellence in family law, Resolution seeks a skilled Family Law Solicitor to join our Central London office. This full-time role will involve supporting clients and directors, as well as contributing to business development initiatives.The ideal candidate will possess excellent communication skills and be able to work effectively in a...