Business Officer

5 months ago


London, United Kingdom Novax Recruitment Ltd Full time

**Business Officer / Resolutions**
**Newham**
**£24-£26 P/H (Umbrella)**

**3 Months +**

**Office based 5 days per week**

We are currently looking for a experienced Business Officer / Resolutions to investigate and respond to all Member Enquiries, Stage 1, stage 2 complaints and Housing Ombudsman cases.

**Experience needed**
- Experience of working in at least one of the following areas:
Corporate complaints

Housing
- Experience of conducting detailed investigations of complaints preferably within a comparable local authority section.
- Experience of successfully dealing with Members and the public, including communicating difficult issues effectively orally and in writing
- Experience of project management and/or research work and relevant techniques.



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