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Software Support Manager

1 month ago

Bristol, United Kingdom iO Associates - UKEU Full time

Title: Software Support Manager

Salary: Up to £60,000 D.O.E

Location: Bristol (5 days on site)

iO Associates is closely working with a Veterinary group who are looking for a Software Support Manager to join their dynamic team and lead software support initiatives

Our client is a leading veterinary group dedicated to providing top-notch technology solutions which help businesses improve the health and wellbeing of pets around the globe.

Role Overview:

As the Software Support Manager, you will play a crucial role in ensuring our software solutions run smoothly. You will manage a talented support team, troubleshoot issues, and collaborate with internal and external stakeholders.

Key Skills and Experience:

  • Strong analytical, verbal and written communication skills
  • Problem Solving skills
  • Internal and external customer service skills
  • SQL Knowledge
  • ITIL Experience would be a benefit

Key benefits:

  • Access to Medicash Health Plan with level 3 cover for yourself and your children
  • Group life insurance of 4x Annual Salary
  • Company pension scheme
  • Yearly salary review
  • Access to mental health first aiders
  • Employee Assistance Programme
  • And more

If you're interested in this role or know someone who would be, then please apply to this advert with your latest CV a. methula@ io associates.co. uk