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Consultant for Pension Software Solutions
2 months ago
Implementation Consultant – Pensions Software Solutions
Location: Hybrid Working | Salary: Competitive + Bonus + Benefits
About Us
At Procentia, we are at the forefront of pension software innovation, recognized as the UK's leading pensions administration software provider. Our flagship product, IntelliPen, is a sophisticated, browser-based system designed to streamline pensions and benefits administration, offering a comprehensive suite of functionalities that modern pension departments require.
Role Overview
We are looking for talented Implementation Consultants to join our Client Success Team. In this role, you will play a pivotal part in configuring our IntelliPen suite to meet the unique needs of our clients. Your expertise will ensure that our clients can maximize the benefits of our software solutions.
Key Responsibilities
- Configure the IntelliPen administration system to align with client specifications, including workflows, data management, payroll, and reporting functionalities.
- Engage with clients to gather requirements and provide ongoing communication throughout the customization process.
- Educate clients on utilizing IntelliPen and its tailored features, collaborating with our training team as necessary.
- Create comprehensive documentation for both client use and internal reference.
- Support software release and upgrade processes as needed.
- Build strong relationships with clients and team members to foster a collaborative working environment.
- Maintain accurate time records for project management purposes.
Essential Qualifications
- Proven experience in implementing software systems, particularly in the financial services or pensions sector.
- Strong analytical skills with the ability to adapt to new technologies quickly.
- Excellent communication skills, both verbal and written, with a focus on customer service.
- High proficiency in T-SQL and experience with Microsoft SQL Server Management Studio.
- Ability to manage multiple tasks effectively and meet deadlines.
- Understanding of business processes and workflows related to pensions administration.
Benefits
- Generous holiday allowance, increasing with service.
- Flexible holiday options including carry over and buying/selling days.
- Employer pension contributions and life assurance.
- Private medical insurance and employee assistance programs.
- Access to various employee perks, including a cycle-to-work scheme and tech purchase options.
- Opportunities for professional development and networking through memberships in professional bodies.
Join Us
If you are passionate about delivering exceptional client service and have the skills we are looking for, we encourage you to consider this opportunity with Procentia. We are committed to fostering an inclusive workplace and will provide support to ensure accessibility during the interview process.
