HR Administrator and Office Support

3 months ago

Bristol, United Kingdom Clue Software Full time

**About you**

Contribute to the nurturing and growth of Clue’s greatest asset: our people. As a HR Administrator and Office Support, you will have the opportunity to make a significant impact every day. You’ll become an integral part of our People team, providing crucial administrative support, and contributing to the overall efficiency and success of our People team as well as in-office operations. You will manage various HR tasks with precision and care to ensure that our people team supports our employees effectively, fostering a positive work environment where everyone can thrive.

**Job purpose**
- To provide comprehensive administrative support to the people team, ensuring efficient and smooth-running operations.
- Promptly addressing employees HR-related queries and concerns to enhance employee satisfaction.
- To assist in implementing and documenting HR policies and procedures that support the company's strategy and values.

**Key responsibilities**
- Support with day-to-day HR operations, including, recruitment, onboarding and offboarding processes ensuring colleagues have the best experience
- HR Administrative duties such as; all employee communication, GDPR, updating training records. Wellbeing initiatives, people metrics and reporting etc
- Be Clue’s in-house super user for Hibob (our HR system), responsible for updating and maintaining the system as well as employee records and our shared people team inbox
- Become an active member of the people team, contributing to the development and implementation of HR policies and practices and reviewing documentation
- Regular in-office working to support office operations[CH1], with a flexible approach to opening/closing the office as required, usually 3 days per week
- Coordinate HR projects (meetings, training, surveys, etc.) and taking minutes.
- Organise and maintain the company's benefit and providers
- Contribute to further developing Clue’s people first, high performance culture in line with the principles of the EOS framework
- Liaison with our IT management company
- Organising company events including socials, leadership dinners, annual kick-off event etc
- Coordination and note taking of weekly company meetings
- Hosting the office - ensuring it is well stocked and always prepared for visitors to have a positive experience
- Contribute to project management activities, tracking progress and maintaining documentation
- Ownership of all office management responsibilities; from health and safety, incoming/outgoing deliveries, internal office communications and general office administration

**Key role measures**
- Accuracy and timeliness of HR documentation and data management.
- Positive feedback from employees and direct team members.
- Efficiency in supporting people team projects and initiatives.

**Experience and skills**
- Proven experience as an HR Administrator/ Assistant or a similar role
- Ability to communicate confidently with all levels of stakeholders and uphold a professional and high-quality level of communication across the business
- Basic knowledge of employment regulations
- Experience with HRM software ideally this being Hibob, and all other MS Office suite
- Demonstrate an ability to build relationships quickly and effectively, whilst being flexible and pro-active in your approach to work - as no two days will be the same
- Strong organisational and time management skills with the ability to multitask
- Excellent communication and interpersonal skills
- Desirable **but not essential** - CIPD level 3 or similar relevant qualifications
- A desire to progress within the people profession into an advisory or similar role over time
- Excellent accuracy and attention to detail with both written and verbal communication
- Ability to support people matters with confidentiality and discretion
- People and wellbeing focused

**Diversity, Equity and Inclusion**

We believe that seeing the world from all sorts of angles makes life better for all. We want you to know that the things that make you an individual, like your identity, age, ethnicity, religion, ability and background, are things that we choose to celebrate and support.

We are a scale-up company, and as we continue to grow, we are passionate that having a diverse, inclusive and authentic workplace will remain at our core. We are creating an inclusive environment where our people can thrive.

Our values are aligned and at the heart of everything we do. We are respectful, united, rigorous, relentless and ethical.

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