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Administrative Support Specialist

2 months ago

Bristol, Bristol, United Kingdom Alexander Mae HR Ltd Full time

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Alexander Mae HR Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.

The ideal candidate will have previous experience in customer service, administration, or receptionist roles, with a strong focus on providing excellent customer service skills. You will be responsible for greeting and welcoming clients in a professional and friendly manner, answering and directing phone calls, and providing general administrative support.

The role will involve:

  • Customer Service: Providing exceptional customer service to clients, responding to their inquiries, and resolving any issues in a timely and professional manner.
  • Administration: Providing general administrative support, including data entry tasks, maintaining accurate records, and ordering supplies as required.
  • Communication: Communicating effectively with clients, colleagues, and other stakeholders, both verbally and in writing.
  • Organisation: Maintaining a high level of organisation, prioritising tasks, and meeting deadlines.

The successful candidate will have:

  • Previous experience: Previous experience in customer service, administration, or receptionist roles.
  • Excellent communication skills: Excellent verbal and written communication skills, with the ability to communicate effectively with clients and colleagues.
  • Organisational skills: Strong organisational skills, with the ability to prioritise tasks and meet deadlines.
  • IT skills: Proficiency in Microsoft Office and other relevant software.

We offer a competitive salary, 28 days holiday (including bank holidays), and a pension scheme. If you are a motivated and experienced customer service professional looking for a new challenge, please apply for this exciting opportunity.