Telephone Account Executive

2 months ago


London, Greater London, United Kingdom Takeaway Full time
Ready for a Challenge


Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role:

We are looking for a passionate and driven Telephone Account Executive to provide our ever-increasing number of Restaurant Partners with the support they need to succeed on the Just Eat platform.
The role is fast-paced to ensure we achieve maximum value from each contact.

In this role, you will be responsible for the growth and retention of existing clients supporting them to grow their orders and continually improve the quality of service they offer. Tools available include optimising menus, adding photography, offering great deals, reducing offline time and hitting delivery ETAs.
You will be a proactive self-starter, with a positive and 'can-do' attitude; and the ability to build relationships with your clients.

These are some of the key ingredients to the role:
  • Connect with a large targeted list of existing restaurant partners via telephone, to engage, educate and support the promotion of transactional offers whilst driving revenue for the partner
  • Contribute to key business initiatives & campaigns to drive all round partner success
  • Communicate cross-functionally and collaborate with other departments where required
  • Set and track daily targets, aligned with company objectives, juggle expectations and demands
  • Support escalations and provide solutions to partners promptly
  • Be a brand ambassador for Just Eat, represent the company to the highest possible standard over the phone

What will you bring to the table?
  • Previous experience in Sales or Account Management is preferred
  • Ability to work in a fast-paced environment & manage multiple priorities
  • Excellent communication and negotiation skills
  • Strong relationship builder
  • Uses data to drive performance and strategies
  • Has a positive mindset and shows self-awareness

At JET, this is on the menu:


Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.


Inclusion, Diversity & Belonging


No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colorful selves to work every day.


What else is cooking?


Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.


Are you ready to take your seat? Apply now

#LI-OB1



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