Deputy Head of Prospective Student Engagement And Communications

3 weeks ago

London, Greater London, United Kingdom UNIVERSITY OF THE ARTS Full time

For a year whilst the current post-holder is on maternity leave, we're looking for an experienced customer communications and engagement professional to deliver and refine a well-established framework for optimising the prospective student experience from interest in UAL, though the application journey and, where applicable, into enrolment.


You'll report to the Head of Prospective Student Engagement and Communications and will lead a team of three Communications and Engagement specialists, working within a wider department responsible for Student Marketing, Recruitment and Admissions.

You'll connect with peers in College teams too to ensure a co-ordinated approach for UAL's applicants.

About you


You have significant experience of higher education marketing and recruitment, specifically the student journey from discovery to enrolment across UK and international markets.


You're able to hit the ground running drawing on accomplished customer conversation campaign development, delivery and evaluation skills, underpinned with excellent copywriting and content creation expertise.

You build internal relationships quickly, and utilise consultation, negotiation and influencing abilities to achieve collective results.

Working at UAL


University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts.

We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities - UAL Short Courses Ltd, and UAL Arts Temps Ltd.

We're made up of all types of people, coming together in London, the world's creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity.

We are ranked highly across the board.

We are ranked first for specialist art and design, second in the world for Art and Design in the 2024 QS World University Rankings (for the sixth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world.

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