Energy Assessor/Sales Team Leader
2 months ago
Envo Talent is representing our client, a leading PropTech company in the Energy Performance Certificates (EPC) sector, providing energy surveying services to landlords, estate agents, and corporate clients across the UK through a panel of over 2000 Energy Assessors.
Job Overview:
We are seeking a qualified Energy Assessor (Domestic and/or Commercial) who is ready to transition to an office-based role. Reporting directly to the CEO, you will oversee a growing team of Sales Administrators within our Operations and New Business departments.
Responsibilities:
- Effectively manage a team of Sales Administrators
- Communicate with customers via phone and email to assist with technical and sales enquiries
- Develop and onboard clients from all sectors of the property industry
- Manage our award-winning CRM system and liaise with the tech team to ensure deliverables
- Handle new business enquiries
- Provide responses to customer queries and complaints
- Collaborate with colleagues to enhance overall customer service experience
Skills:
- Proficient in RdSAP and/or SBEM
- Strong administrative skills with excellent time management abilities
- Effective written and verbal communication skills for interacting with customers and team members
- Previous experience in people management
- Ability to prioritise tasks and work efficiently in a fast-paced environment
We are open to considering exceptional candidates who are not currently Energy Assessors but are willing to train. Ideal candidates may come from an Estate Agency, Property Management, Facilities Management, or Surveying background.
Job Types: Full-time, Permanent
Pay: 24, ,000 per year
Benefits:
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Free parking
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