Current jobs related to Customer Support Engineer - Halifax, Calderdale - Service Care Solutions
-
Customer Support Specialist
3 weeks ago
Halifax, Calderdale, United Kingdom Service Care Solutions Full timeCompany Overview:Service Care Solutions is a prominent provider of advanced technological services globally, dedicated to offering outstanding customer assistance and support. Position Summary:In light of our continuous expansion, we are seeking a skilled and enthusiastic Customer Support Specialist to become a vital part of our energetic team. This position...
-
Technical Support Specialist
3 weeks ago
Halifax, Calderdale, United Kingdom Service Care Solutions Full timeJob OverviewCompany BackgroundService Care Solutions is a prominent provider of audio broadcast equipment and solutions on a global scale, dedicated to delivering outstanding customer support and service. We are currently seeking a skilled and enthusiastic Customer Support Engineer to enhance our vibrant team. This position presents an opportunity to work...
-
Technical Support Specialist
3 weeks ago
Halifax, Calderdale, United Kingdom Service Care Solutions Full timeJob OverviewCompany BackgroundService Care Solutions is a prominent provider of audio broadcast equipment and solutions globally, dedicated to exceptional customer service and support. We are currently seeking a skilled and enthusiastic Customer Support Engineer to enhance our dynamic team. This position provides an opportunity to work with advanced...
-
Technical Support Specialist
2 weeks ago
Halifax, Calderdale, United Kingdom Service Care Solutions Full timeJob OverviewCompany Background:Service Care Solutions is a prominent entity in the design and manufacturing of audio broadcast equipment and solutions on a global scale. We are dedicated to providing outstanding customer service and support. As part of our expansion, we are seeking a skilled and enthusiastic Customer Support Engineer to become an integral...
-
Technical Support Specialist
3 weeks ago
Halifax, Calderdale, United Kingdom Service Care Solutions Full timeJob OverviewCompany Background:Service Care Solutions is a prominent entity in the design and manufacturing of audio broadcast equipment and solutions on a global scale. We pride ourselves on our commitment to exceptional customer service and support. As part of our ongoing expansion, we are seeking a skilled and enthusiastic Customer Support Engineer to...
-
Technical Support Specialist
3 weeks ago
Halifax, Calderdale, United Kingdom Service Care Solutions Full timeJob OverviewCompany BackgroundService Care Solutions is a prominent entity in the design and manufacturing of audio broadcast equipment and solutions on a global scale. We are dedicated to providing exceptional customer service and support. As part of our ongoing expansion, we are seeking a skilled and enthusiastic Customer Support Engineer to enhance our...
-
Technical Support Specialist
3 weeks ago
Halifax, Calderdale, United Kingdom Service Care Solutions Full timeJob OverviewCompany BackgroundService Care Solutions is a prominent provider of audio broadcast equipment and solutions globally, dedicated to offering superior customer service and support. We are currently seeking a skilled and enthusiastic Customer Support Engineer to enhance our vibrant team. This position provides an opportunity to work with innovative...
-
Overnight Customer Support Specialist
3 weeks ago
Halifax, Calderdale, United Kingdom Activate Group Limited Full timeJob Title: Overnight Customer Support Specialist Department: Sopp+Sopp Location: Remote (Training in Office) Schedule: 4 on 4 off, 8 PM - 8 AM Compensation: £26,000 (Includes night shift premium)*Initial training will be conducted in-office, followed by remote work.* Join our team as a Customer Support Specialist and contribute to our ongoing success....
-
Overnight Customer Support Specialist
3 weeks ago
Halifax, Calderdale, United Kingdom Activate Group Limited Full timePosition: Overnight Customer Support Specialist Department: Sopp+Sopp Work Schedule: 4 on 4 off, 8 PM - 8 AM Compensation: £26,000 (Includes night shift premium)*Initial training will be conducted in-office, followed by remote work.* Join our team at Activate Group Limited and contribute to our ongoing success. **Recognized in the 2022 Sunday Times 100:...
-
Evening Service Engineer
3 weeks ago
Halifax, Calderdale, United Kingdom CV Technical Full timePosition: Evening Service Engineer Sector: Field Service Engineering - Packaging Solutions Location: UK Wide Coverage Compensation: Competitive Salary + Comprehensive Training, Overtime Opportunities, Company Vehicle, Fuel Allowance. We are seeking a dedicated and skilled Multi-Disciplinary Service Engineer with a focus on electrical systems to join a...
-
Head of Design and Engineering
5 days ago
Halifax, Calderdale, United Kingdom Marshalls PLC Full timeJob Summary:We are seeking a highly experienced and skilled Head of Design and Engineering to join our team at Marshalls PLC. As a key member of our leadership team, you will be responsible for developing and implementing a customer-focused technical, design, and engineering strategy that will support our future growth plans.Key Responsibilities:Develop and...
-
Sales Engineer
1 month ago
Halifax, Calderdale, United Kingdom E3 Recruitment Full timeThe role of Technical Sales Engineer will see you responsible for the sale of capital process equipment and machinery into UK focused industrial markets such as Food & Beverage, Pharmaceutical, Chemical manufacturers etc. The Company based close to the Halifax area are well established and their product lines and processes are synonymous with quality and...
-
DevOps Engineer
5 days ago
Halifax, Calderdale, United Kingdom Lloyds Banking Group Full timeAbout this OpportunityLloyds Banking Group is seeking a highly skilled DevOps Engineer to join our team. As a DevOps Engineer, you will play a key role in shaping the future of our software delivery processes and ensuring the smooth operation of our systems.Key ResponsibilitiesDesign and implement efficient deployment processes for Microservices on both...
-
Customer Service Representative
5 days ago
Halifax, Calderdale, United Kingdom Activate Group Limited Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our dynamic team at Activate Group Limited. As a key member of our 24/7 Contact Centre, you will be responsible for handling a high volume of calls daily, working in a fast-paced and dynamic environment.Your Key ResponsibilitiesReceive and respond to customer...
-
Service Engineer for Electrical Systems
2 weeks ago
Halifax, Calderdale, United Kingdom AMF Recruitment Full timeElectrical Service Engineer Overview: We are seeking a skilled Electrical Service Engineer to join our team at AMF Recruitment. This role involves working with a leading manufacturer specializing in ventilation solutions, including systems for smoke extraction and air circulation. Package: Competitive salary up to £50,000 Employment Type: Permanent About...
-
Customer Care Representative
3 weeks ago
Halifax, Calderdale, United Kingdom Together Housing Full timeAs a leading housing association in the North of England, Together Housing is dedicated to managing a substantial portfolio of homes while reinvesting profits back into our communities. We prioritize a diverse and inclusive workforce and encourage applications from individuals with various backgrounds and experiences.We are currently looking for a Customer...
-
Field Service Mechanical Engineer
2 weeks ago
Halifax, Calderdale, United Kingdom Cognize Technical Recruitment Full time £35,000 - £45,000Position OverviewWe are looking for a dedicated and experienced Field Service Mechanical Engineer to join our dynamic team. This role is essential for ensuring the optimal performance of various machine tools across multiple locations.Key ResponsibilitiesTravel Requirements: The position involves significant travel to client sites for diagnostics, repairs,...
-
Structural Design Engineer
1 month ago
Halifax, Calderdale, United Kingdom Questech Recruitment Ltd Full timeSTRUCTUAL DESIGN ENGINEER We are recruiting for a Structual Design Engineer to work for our client who are based near Halifax , West Yorkshire. THE DUTIES OF A DESIGN ENGINEER:Undertake design work to specification and agreed Eurocode standards. Liaising with structural engineers\architects\design managers. Design administration and project coordination....
-
Audio Support Specialist
3 weeks ago
Halifax, Calderdale, United Kingdom Langham Recruitment Full time £35,000Position: Audio Support Specialist | Broadcast Technology | Hybrid Work Model | Competitive Salary Our client, a leader in the audio broadcast technology sector, is seeking a skilled Audio Support Specialist to join their expanding team. This role involves providing expert assistance for advanced audio mixing equipment utilized in prestigious events and...
-
Multi Skilled Engineer
1 month ago
Halifax, Calderdale, United Kingdom Michael Page Full timeAs a Multi Skilled Engineer, you will be instrumental in maintaining and improving machinery within a bustling Industrial / Manufacturing environment. You will be part of an Engineering & Manufacturing team, ensuring smooth operations and implementing process improvements.Client DetailsThis company is a large-scale entity within the Industrial /...
Customer Support Engineer
1 month ago
About The Company & Role
Our client is a leading provider of innovative technology solutions worldwide, committed to delivering exceptional customer service and support. Due to ongoing growth they are currently looking for a talented and motivated Customer Support Engineer to join their dynamic team. This role offers the chance to work with cutting-edge technology and engage with clients worldwide.
Role Overview:
As a Customer Support Engineer, you will be responsible for providing outstanding after-sales service and product commissioning at customer sites, alongside training customers and distributors in the operation and maintenance of a variety of products. This is a customer facing role and as such you will play a key role in maintaining their reputation for excellent customer support and product delivery.
Key Responsibilities:
- Efficiently process service enquiries and calls.
- Commission and provide onsite service for products, including upgrades and fault correction.
- Offer on-air support and factory-based assistance to other engineers.
- Utilise factory facilities for diagnosing and resolving customer-reported issues.
- Conduct operational and maintenance training sessions.
- Prepare and document comprehensive service training courses.
- Raise quotations for support services, spare parts, and expansions.
- Provide technical support for the Sales and Marketing teams during office operations, demos, and trade shows.
- Maintain accurate records of service tickets and customer interactions.
- Liaise with the Customer Support Administration Team for shipping and spare parts provision.
- Collaborate with the Development Team to identify software bugs and design issues.
- Continuously develop and review service functions, processes, and databases to align with company goals.
- Provide technical sales support to the sales team and distributors.
Essential Experience Requirements:
- Professional IT networking qualification (CCNA/CCNP or equivalent) and/or a Degree or Diploma in a relevant field such as Electronics, Music Technology, Broadcast Engineering or similar
- Full, clean driving license.
- Experience with networking protocols (IP/TCP/UDP/RTP/RTSP), LAN configurations, and AoIP technologies (AES67, Dante, SMPTE-2110).
- Practical knowledge of Broadcast Engineering or Customer Support in a Broadcast Environment.
- System to component level knowledge of audio and audio control systems, relating to broadcast applications.
- Knowledge of Linux
- Knowledge of computer-based control systems
- Excellent customer interface skills and the ability to build long-term relationships.
- Strong time management, problem-solving abilities, and organizational skills.
- Willingness to travel extensively and work flexible hours.
Desirable Experience Requirements:
- Broadcast Production environment and workflows
- Data Centra Network Technologies
- IPSec
- Knowledge of audio test equipment and audio measurement
- Understanding of broadcast audio
- Understanding of Audio interfaces
How to Apply: If you are passionate about providing top-tier customer support and have the required qualifications and experience, we want to hear from you Apply now by emailing Jason Wallis at Service Care Solutions.