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Client Manager/Client Executive Support

2 months ago


Norwich, Norfolk, United Kingdom Marsh McLennan Full time

Client Manager/Client Executive Support - Marine Hull - Norwich

Fantastic opportunity to join our high performing Marine Hull team, where you will be trained in an extremely interesting insurance specialism. We are also able to offer excellent scope for career development, for those wanting to take their insurance career further.

The company: Marsh

  • Marsh is the world's leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services.

The role: Client Manager – Marine Hull

  • The Client Manager will work part of the Marine Hull team who are responsible for the profitable handling and growth of existing marine insurance accounts. Working closely with Servicing Teams, Placement Specialists and Insurers to effectively manage a portfolio of marine clients and ensure best practice is achieved.
  • A large part of the role will be drafting new business contracts, training will be provided, but any previous experience with MRC production and/or clauses would be useful.

What you will be rewarded with:

Competitive Benefits Package including: 27 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance programme plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.

Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

We will rely on you to assist the Client Executive with:

  • Servicing a worldwide portfolio of clients produced on a wholesale as well a retail basis.
  • Servicing both renewals and new business from the Principal's initial enquiry through to the handing over of the placing slip to the Documentation / Policy Department for processing and invoicing.
  • Providing full reviews of the risks proposed, preparation of underwriting presentations, production of draft insurance contracts set out in a slip format and include detailed premium and claim analysis.
  • Placing business with insurers in a number of ways: Traditional broking into Lloyd's of London and other London based insurers, Electronic trading, trading direct with underwriters based overseas

What you need to have:

  • An understanding of the insurance market and insurance principles
  • Strong verbal and written communication skills
  • Resilience and a 'can do' attitude
  • The ability to work under pressure to strict deadlines is essential
  • Good Excel skills
  • Attention to detail for both figures and contract wordings
  • Excellent organisational skills with the ability to manage multiple tasks simultaneously
  • Strong IT skills with the ability to pick up new systems quickly

What makes you stand out:

  • Previous Marine experienc
  • CII qualifications or currently working towards obtaining
  • Previous experience with MRC production and/or clauses would be useful

About Marsh

Marsh is the world's leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan Companies (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, religion, sexual orientation, gender identity or any other characteristic protected by applicable law.

We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at to discuss any specific needs.

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