Client Development Manager

4 days ago


Norwich, Norfolk, United Kingdom Reed Full time
About the Role

We are seeking a highly motivated and experienced Business Growth Specialist to join our team at Reed. As a Client Development Manager, you will be responsible for driving business growth and revenue delivery through the adoption and increased volumes of non-core services.

Key Responsibilities
  • Business Growth: Drive business growth through the adoption and increased volumes of non-core services.
  • Revenue Forecasting: Accurately forecast revenue to the Senior Client Development Manager, maintaining a strong pipeline to meet targets.
  • Value Proposition: Develop a comprehensive understanding of the company's value proposition.
  • Supplier Relationships: Build and maintain rapport with the supplier base, understanding their service requirements to support revenue growth and customer satisfaction.
  • Account Development: Create Account Development Plans with Client Delivery Executives, detailing objectives, goals, strategies, and measures.
  • Client Support: Assist clients with account and license management.
  • Engagement Planning: Develop engagement plans to address client issues, collaborating with various business functions to drive process improvement and achieve high customer satisfaction.
Requirements
  • Proven Track Record: Proven track record of managing revenue targets and a strong desire to consistently exceed personal targets and objectives.
  • Sales Experience: Demonstrable sales experience with strong results against revenue targets and KPIs.
  • Collaboration: Ability to work collaboratively in a diverse, fast-paced team.
  • Organizational Skills: Highly organized, driven, with good time management skills and a logical approach.
  • Prioritization: Ability to prioritize workload with excellent attention to detail.
  • Industry Knowledge: General interest in FMCG and specifically the eCommerce industry.
  • Communication Skills: Excellent communication skills, both written and verbal, with strong presentation skills and effective networking abilities.
Benefits
  • Pension Scheme: Generous Pension Scheme.
  • Private Medical Insurance: Private Medical Insurance.
  • Life Assurance: Life Assurance.
  • Gym Membership Discounts: Gym Membership Discounts.
  • Cycling Solutions Scheme: Cycling Solutions Scheme.
  • Holiday Entitlement: Holiday Entitlement plus additional Holiday Purchase Options.
  • Refer a Friend Scheme: Refer a Friend Scheme.
  • Local Discounts: Local Discounts including cinema tickets and retailers.

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