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Client Relationship Manager in IT Solutions
2 months ago
We are seeking a skilled Client Relationship Manager to join our esteemed team at Synergy Resourcing Solutions Limited. This role is pivotal in fostering and enhancing relationships with our valued clients while also exploring new business avenues.
Key Responsibilities- Act as the primary liaison for clients, ensuring a high standard of service is consistently delivered.
- Develop and oversee a diverse portfolio of clients, utilizing various communication methods including phone, video conferencing, and in-person meetings.
- Identify and recommend relevant products and services tailored to meet client requirements.
- Manage a sales pipeline through effective qualification and nurturing strategies.
- Conduct meetings and presentations for prospective contracts and facilitate service account evaluations.
- Oversee all phases of the client lifecycle, ensuring outstanding customer service and prompt resolution of any issues.
- Stay informed about the latest company offerings to provide informed support to clients.
The ideal candidate will possess:
- Significant experience in a client-facing account management or sales capacity.
- A proven history of establishing and nurturing strong, long-lasting client relationships.
- Previous exposure to the IT or technology sector is advantageous.
This position is office-based and offers a dynamic work environment focused on client success.
