Admissions Enquiries Assistant

4 weeks ago

London, Greater London, United Kingdom Queen Mary University of London Full time

About the Role

We are recruiting an Admissions Enquiries Assistant to join our central Admissions team, which handles taught and research programme applications to all the university's Schools and Institutes. The post-holder will support the work of the Undergraduate and/or Postgraduate Admissions teams by responding to enquiries from prospective applicants and applicants. This involves responding to enquiries received via multiple channels including e-mail, telephone, live chat and direct messages in the applicant portal. The post-holder will provide advice about various aspects of the admissions process, including entry requirements, key dates and deadlines, submission of qualification documents and preparing for enrolment. They will also carry out routine processing of change requests, such as deferral requests. Admissions Enquiries Assistants will also support the Undergraduate Admissions team during the peak Confirmation and Clearing period in the summer months, by assisting with the handling of enquiries and applications. All Admissions team members are expected to work flexibly and may be assigned to work across team boundaries at peak times.

About You

The ideal candidate will have experience of working in an administrative role supporting the admission of students, ideally in a central admissions team in higher education.

You will be self-motivated and flexible individual with a customer-focused mindset. You will be equally capable of working independently and as a member of team, with good organisational skills, you will be able to prioritise, and capable of working under pressure while maintaining accuracy. You will be IT literate, with experience of using complex databases in an academic context, and have excellent interpersonal and oral and written communication skills. You will be capable of carrying out tasks and making decisions consistently within a clear policy and regulatory framework, referring to managers only in complex cases.

About the Department

Admissions Enquiries Assistants are members of our busy and friendly central Admissions team, which handles undergraduate, postgraduate taught and research programme applications to all the university's Schools and Institutes.

About Queen Mary

At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we've fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it's simply 'the right thing to do' but for what it helps us achieve and the intellectual brilliance it delivers.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

Benefits

We offer competitive salaries, access to a generous pension scheme, 30 days' leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, campus facilities and flexible working arrangements.

Queen Mary's commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

Valuing Diversity & Committed to Equality

£27,979 to £30,685 per annum

  • Admissions Officer

    2 months ago

    London, Greater London, United Kingdom David Game College Full time

    Admissions Officer at David Game CollegeDavid Game College is a private sixth-form college (day and boarding) in the City of London. Reporting to the Co Principals, you will be responsible for the admissions process for GCSE and A level courses and working with alongside with the Head of Admissions. The admissions process begins with the initial enquiry and...

  • Admissions Coordinator

    1 week ago

    London, Greater London, United Kingdom Prospectus Full time

    Job Summary:Prospectus is seeking a highly organized and detail-oriented Admissions Officer to provide administrative support to the Admissions team. As a key member of our team, you will be responsible for providing exceptional customer service to prospective applicants and applicants, while ensuring the smooth operation of our admissions process.Key...

  • Academic Admissions Specialist

    3 days ago

    London, Greater London, United Kingdom Inspired Education Group Full time

    About the RoleWe are seeking a highly motivated and passionate Admissions Manager to join our team at Inspired Education Group. As a key member of our admissions team, you will play a crucial role in supporting the Head of Admissions in the conversion, recruitment events, and retention strategy for our school.Key ResponsibilitiesCommunication and Outreach:...

  • Admissions Officer

    2 months ago

    London, Greater London, United Kingdom Anna Freud Full time

    Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud...

  • School Admissions Coordinator

    4 days ago

    London, Greater London, United Kingdom Inspired Education Group Full time

    About the RoleWe are seeking a highly motivated and passionate Admissions Manager to join our team at Inspired Education Group. As a key member of our admissions team, you will play a crucial role in supporting the Head of Admissions in the conversion, recruitment events, and retention strategy for our school.Key ResponsibilitiesCommunication and...

  • Admissions Coordinator

    1 day ago

    London, Greater London, United Kingdom KINGS COLLEGE SCHOOL Full time

    Position Overview:We are seeking a dedicated and professional Admissions Coordinator to enhance our admissions process and provide exceptional service to prospective families.Key Responsibilities:The successful candidate will be responsible for:Collaborating with the Admissions team to ensure a welcoming and supportive admissions experience.Responding to...

  • Admissions Coordinator

    3 weeks ago

    London, Greater London, United Kingdom KINGS COLLEGE SCHOOL Full time

    Position Overview:We are seeking a dedicated and professional Admissions Coordinator to enhance our admissions process and provide exceptional service to prospective families.Key Responsibilities:The successful candidate will be responsible for:Collaborating with the Admissions team to ensure a welcoming and supportive admissions experience.Responding to...

  • Admissions Officer

    2 months ago

    London, Greater London, United Kingdom Anna Freud Full time

    Hours: Full-time (35 hours per week): usual working hours are Monday to Friday, 09:00-17:00.Salary: £35,000 per annum FTE, plus 6% contributory pension schemeJob ProfileAnna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating,...

  • Hospital Admissions Coordinator

    1 day ago

    London, Greater London, United Kingdom The Hospital of St John and St Elizabeth Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our Admissions Team as a Hospital Admissions Officer. This role will involve managing the admissions process, ensuring a smooth and efficient experience for patients and their families.Main ResponsibilitiesManage admissions, including admitting patients, handling deposits...

  • Hospital Admissions Coordinator

    1 day ago

    London, Greater London, United Kingdom The Hospital of St John and St Elizabeth Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our Admissions Team as a Hospital Admissions Officer. This role will involve managing the admissions process, ensuring a smooth and efficient experience for patients and their families.Main ResponsibilitiesManage admissions, including admitting patients, handling deposits...

  • Global Admissions Director

    3 days ago

    London, Greater London, United Kingdom Holmes Education Group Full time

    About the RoleWe are seeking a highly organized and detail-oriented Global Admissions Director to lead our admissions and compliance team as we expand our business globally.The successful candidate will be responsible for managing the end-to-end student admissions and enrollment process for our business units in the UK, Ireland, and Canada.Key...

  • Global Admissions Director

    1 day ago

    London, Greater London, United Kingdom Holmes Education Group Full time

    About the RoleWe are seeking a highly organized and detail-oriented Global Admissions Director to lead our admissions and compliance team as we expand our business globally.The successful candidate will be responsible for managing the end-to-end student admissions and enrollment process for our business units in the UK, Ireland, and Canada.Key...

  • Academic Admissions Coordinator

    3 days ago

    London, Greater London, United Kingdom Inspired Education Group Full time

    Job SummaryFulham School, an independent co-educational institution, is seeking a highly motivated and passionate Admissions Manager to join their team. The successful candidate will be responsible for supporting the Head of Admissions in developing and implementing a comprehensive recruitment strategy to attract and retain students.Key...

  • Assistant Admissions Manager

    11 hours ago

    London, Greater London, United Kingdom The Graduate Project Full time

    About The Graduate ProjectWe are a leading organization in the education sector, dedicated to providing high-quality services to students and institutions alike. As a key member of our team, you will play a vital role in shaping the future of education.Job SummaryWe are seeking a highly skilled and experienced Assistant Admissions Manager to join our team....

  • Admissions and Pre-Entry Assessment Coordinator

    1 day ago

    London, Greater London, United Kingdom Ambitious about Autism Full time

    About the RoleAmbitious about Autism is seeking a highly skilled and compassionate Admissions Officer to join our Learner and Family Services team. As a key member of our team, you will be responsible for undertaking the admissions and pre-entry assessment processes in accordance with the SEN Code of Practice for education establishments within Ambitious...

  • Admissions and Pre-Entry Assessment Coordinator

    1 day ago

    London, Greater London, United Kingdom Ambitious about Autism Full time

    About the RoleAmbitious about Autism is seeking a highly skilled and compassionate Admissions Officer to join our Learner and Family Services team. As a key member of our team, you will be responsible for undertaking the admissions and pre-entry assessment processes in accordance with the SEN Code of Practice for education establishments within Ambitious...

  • Admissions Coordinator

    1 day ago

    London, Greater London, United Kingdom KINGS COLLEGE SCHOOL Full time

    Job Summary:Kings College School is seeking a highly organized and personable Admissions Administrator to join our team. As a key member of the Admissions department, you will be responsible for delivering exceptional customer service and supporting the admissions process from start to finish.Key Responsibilities:Work closely with the Admissions team to...

  • Admissions Coordinator

    3 days ago

    London, Greater London, United Kingdom KINGS COLLEGE SCHOOL Full time

    Job Summary:Kings College School is seeking a highly organized and personable Admissions Administrator to join our team. As a key member of the Admissions department, you will be responsible for delivering exceptional customer service and supporting the admissions process from start to finish.Key Responsibilities:Work closely with the Admissions team to...

  • Admissions Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Orri Full time

    Position OverviewAbout Orri:Orri is a forward-thinking, rapidly expanding organization dedicated to transforming the treatment landscape for eating disorders across the UK. We are seeking a Admissions Coordinator to become an integral part of our admissions team.Our philosophy centers on collaboration, delivering expert, evidence-based, and innovative care...

  • Admissions Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Orri Full time

    Position OverviewAbout Orri:Orri is a progressive and rapidly expanding organization dedicated to transforming the treatment landscape for eating disorders in the UK. We are seeking a Admissions Coordinator to become an integral part of our admissions team.Our philosophy centers on collaboration, delivering expert, evidence-based, and innovative care with...